 
						Customer Service Consultant
7 days ago
Customer Service Consultant - Inbound
Work Location: Collingwood, Vic
The Company
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation.
In 2024, Continental generated sales of €39.7 billion and currently employs around 190,000 people in 55 countries and markets.
The Tyre Business Area is a key element of that offering. We work to ensure that your tyres will always offer excellent braking, maximum safety, and pure driving pleasure. That's why Continental is one of the leading manufacturers of passenger and light truck tyres in Europe. We're also one of the world's largest passenger tyre manufacturers in the original equipment and replacement market. A passion for mobility is at the heart of everything we do. And our goal is to make mobility cleaner, safer, more intelligent and affordable for everyone.
A Unique Career OpportunityAbout the Role
Located at Continental Tyres Australian headquarters in Collingwood and reporting to the Customer Order Desk Manager, this role is responsible for providing customer service support in a fast-paced customer centric environment.
The Key Responsibilities
- Answer incoming calls efficiently.
- Process customer order(s) into SAP accurately within defined timeline from the time the order was received.
- Check stock availability in various warehouses, recommend alternative articles (if necessary).
- Check ETA of incoming stock for no/low availability articles and inform customers.
- Follow pricing guidelines and standards set by Sales Management and coordinate pricing adjustments based on Sales Manager's approval.
- Process credit/debit order (s) into SAP accurately from the time the request was received and ensure to complete documentation processing in SAP
- Support special assignments and new project(s) requirements assigned by immediate supervisor
- Follow up and follow through with internal departments to ensure solutions are achieved to address customer complaints in a timely manner.
About You
Possess excellent communication and influencing skills
Available to work in rotating shifts between 8:00am - 5:00pm Mon – Fri
Why Join Us?
- Modern and sustainably designed office space in Collingwood
- Hybrid working options – 1 day from home per week
- Thrive in a global leader driving sustainable mobility.
- Experience a collaborative culture with growth opportunities.
- Contribute to market-leading products and strategic pricing impact.
- Employee discount on Tyres
- 
					  Customer Service Consultant3 hours ago 
 Melbourne, Victoria, Australia Startek Australia Full time $45,000 - $65,000 per yearStart Date: Wednesday 22 October 2025Rotating Roster: Monday to Friday 8:00am to 6:00pmWork from Home (after Training)About StartekStartek is a leading global provider of customer experience management solutions. The company provides business process outsourcing and technology services to corporations around the world across a range of industries. Operating... 
- 
					  Customer Service Consultant1 week ago 
 Melbourne, Victoria, Australia Local Agent Finder Full time $70,000 - $120,000 per yearAbout roomrAt roomr, our team of dedicated professionals is focused on innovating and enhancing the way homeowners choose their real estate agents. We make finding the right real estate agent faster, smarter, and easier. We give homeowners the control and confidence to make the best choice on their terms.With roomr, our customers can compare local real... 
- 
					  Customer Service Consultant7 days ago 
 Melbourne, Victoria, Australia Rentokil Initial Full time $40,000 - $60,000 per yearWe have an exciting opportunity available for Customer Service Consultant's to join our team in Port Melbourne on Permanent Full/Part Time basis. We will provide full training so if you are looking to start your career in the customer service space then look no furtherWe do require the successful candidate to be based in Melbourne, Victoria as this role will... 
- 
					Customer Service Consultant2 days ago 
 Melbourne, Victoria, Australia O.C. Tanner Full time $60,000 - $80,000 per yearAbout UsAtO.C. Tanner, we believe people thrive when they feel appreciated, connected, and inspired. That's why we're the global leader in employee recognition and workplace culture solutions. OurCulture Cloudplatform helps organizations create powerful employee experiences through recognition, service milestones, celebrations, and wellbeing programs.We're a... 
- 
					  Customer Service Consultant7 days ago 
 Melbourne, Victoria, Australia Bank Australia Full time $104,000 - $130,878 per yearThrough the merger of Bank Australia and Qudos Bank we're creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we're building on the strong foundations of our history and shared values as we bring together the best of both banks.We currently have a permanent, full-time opportunity for a... 
- 
					Customer Service Consultant1 week ago 
 Melbourne, Victoria, Australia VicRoads Full timeAt VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow- focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community... 
- 
					Customer Service Consultant1 week ago 
 Melbourne, Victoria, Australia VicRoads Full timeAt VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow- focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community... 
- 
					Customer Service Consultant1 week ago 
 Melbourne, Victoria, Australia CreditorWatch Full time $80,000 - $120,000 per yearWho are we?So you might ask, who's CreditorWatch? Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.As a commercial credit reporting... 
- 
					  Customer Service/Membership Sales Consultant1 week ago 
 Melbourne, Victoria, Australia HealthyPeople Full time $60,000 - $80,000 per yearA Great Career Opportunity For The Right Person:Core24 Health Clubs5 Great clubs: Frankston, Frankston Sth, Carrum Downs, Somerville, Mornington.Great customer service is essential at Core24 Clubs. We have positions available across all our Clubs. As a customer service / membership sales consultant, you will help members begin their journey towards becoming... 
- 
					Casual Customer Service Consultant1 week ago 
 Melbourne, Victoria, Australia VicRoads Full timeAt VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community...