OneCouncil Product Specialist Request Management

• Support the design, delivery & adoption of the TechOne Request Management solution
• Hybrid & flexible working, including regular WFH days.
• 2 x Full time, Limited tenure (July monthly RDO for 40 hour week
• $112,203 - $125,554 Band 7 + super (subject to experience)

At the
City of Casey
, we're shaping the future of one of Victoria's fastest-growing and most dynamic communities. Our transformation journey is well underway, and we're embracing new ways of working, powered by innovation, collaboration, and technology.

As we embark on the next exciting phase of our ERP transformation, we're building a team of passionate professionals ready to help bring our vision to life. Join us and be part of creating something extraordinary, a smarter, more connected City of Casey for our community and our people.

Our Benefits:

Benefits | City of Casey

• Experience a flexible, supportive work environment with a strong culture of collaboration and growth.
• Access to diverse professional development opportunities.
• Conveniently located near Westfield shopping centre, with an adjacent gym/pool offering Free Workout Wednesdays, discounted memberships, and an onsite café.
• Work in a multi-award-winning, architecturally designed office with fully equipped kitchens, free coffee, community library on-site, free parking, and more

We live our values of dreaming big, empowering each other, and making our community proud.

A bit about the role

As a
OneCouncil Product Specialist Request Management
, you'll help shape how we deliver request management services across the City of Casey, supporting the design, configuration, and adoption of the TechnologyOne OneCouncil solution.

What you'll deliver

• Support the design, configuration, and testing of the TechnologyOne OneCouncil Request Management solution.
• Collaborate with the OneCouncil program team, service owners and vendors to ensure solutions meet business needs.
• Support user acceptance testing (UAT), data migration and reporting activities to ensure quality outcomes.
• Assist with training, change and deployment activities to drive adoption across the organisation.
• Identify and escalate risks, issues and improvement opportunities to ensure successful program delivery.

What you'll bring

• Strong knowledge and experience in business or system analysis, with the ability to translate complex requirements into practical solutions.
• Excellent communication and collaboration skills to work effectively across teams and with diverse stakeholders.
• Proven problem-solving and organisational skills, with high attention to detail and accuracy.
• A proactive, change-ready mindset with a passion for improving processes and supporting transformation.
• Experience with
  TechnologyOne
  or similar enterprise systems (highly regarded).
• Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check, Eligibility to Work check and Psychometric Testing.
• A curious, collaborative, and inclusive community mindset.

Please visit our careers page at Careers at Casey to view a detailed position description.

What's next?

If you think this role might be for you, we would love to hear from you.

Please apply by following the links and attaching a cover letter and resume. We do not require any selection criteria to be addressed.

To find out more about the role, please contact
Elizabeth Crump, Acting OneCouncil Program ManagerECM Product Lead
at

.

Applications will be accepted until
11.55pm
on
Sunday 30
th
November 2025.

Please Note:
Applications will not be accepted via email. Please apply by following the links only.

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

At the City of Casey, we are proud to be an inclusive, child safe, and equal opportunity employer. We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBT
I
Q
A
+ communities, multicultural communities, and refugee or migrant backgrounds.

We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed.
We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.

For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at
or

.

The City of Casey reserves the right not to make any appointments for this position.
For more information about the City of Casey council and to stay across what's happening in our region, follow us on LinkedIn.