MSP Business Development

About Us:

We are a well-established ICT company with 36 years of industry experience in providing quality, structured and reliable business, cyber-security & technology solutions to our clients across the Illawarra & Greater Sydney areas.

Position Overview:

We are looking for a dedicated and focused individual with great customer service and attention to detail, who can support & enable our growing Sales Department to be successful.

Candidates must have a minimum of 3-5 years of sales experience to be considered for this position.

Australian work rights are essential for this role.

The primary role of the MSP Business Development & Account Executive is to liaise with potential new & existing clients to generate new leads, business opportunities, new and retention sales across a wide range of ICT products & services, as well as client relationship building, through on-going client engagement.

ICT/technology industry experience is preferred but not essential for this position.

Reporting directly to the Sales Manager, this role will require visiting, meeting & communicating regularly with clients, meeting monthly target budgets, supporting the Sales Department, Senior Management, whole business and procurement of products & services provided to our clients.

This position requires frequent client-facing travel (50%+) as part of regular client engagement activities.

Key Qualities & Skills:

The ideal candidate possesses the following attributes and strengths:

• Previous experience in lead generation, business development, account management, sales & procurement
• A keen desire to meet new & existing clients in person, grow & nurture business opportunities
• A general understand of the ICT industry, including ICT hardware & software products from Tier 1 vendors
• Previous experience with Managed Services Providers (MSP) or IT&T lead generation, business development & sales backgrounds
• A natural talent for building and nurturing client relationships
• Excellent presentation / communication skills both written & verbal
• A confident and friendly manner both written & verbal
• Exceptional organisation skills and a structured, systematic approach
• Strong teamwork and collaboration skills
• Ability to work within a team and work closely with Senior Management
• Proactive and dynamic attitude

Key Responsibilities:

As an MSP Business Development & Account Executive, you will be responsible for:

• Active out-bound & in-bound sales duties, including lead generation / business development activities to attract new clients and upsell to existing clients
• Handling enquiries from new & existing clients
• Assisting in the building & management of the new leads, sales pipeline, including data input, tracking and follow-up
• Generating quotes and proposals, as requested by new or existing clients & Senior Management across all ICT product & service offerings
• Liaise and negotiate with ICT suppliers to provide competitive prices
• Maintain software licence renewals schedule, generate & follow-up quotes
• Responsible for updating and maintaining monthly Sales Department documents and reports, as instructed by Sales Manager
• Attending regular weekly & monthly Sales Department meetings
• Attending regular weekly & monthly business networking events (during & after business hours)
• Provide failover for Admin duties, as required (e.g. answering phones)
• Additional tasks as indicated by Senior Management

Key Preferences:

The below are key preferences for this position:

• Lead generation activities
• Experience in company Public Relations (PR)
• Been involved in the organising of sales & marketing events
• Previous experience in marketing activities related to the ICT industry
• Understanding of multimedia platforms for the purposes of marketing activities

What We Offer:

In return for your commitment, you can expect:

• A long-standing, stable and highly successful company with 36 years ICT industry experience
• A professional, friendly and supportive team environment
• On-going support for your professional development
• Access to comprehensive product training
• Industry specific product knowledge & learning material