Motor Claims

4 days ago

Brisbane, Queensland, Australia Ready Towing Full time $90,000 - $120,000 per year

About Us

Ready Towing is Queensland's largest licenced towing company, working under contract to all leading Australia insurance companies.

Positioned to provide top-quality towing services for motor claims, Ready Towing has solidified its reputation through reliability and exceptional customer service.

Our team is dedicated to ensuring safe and efficient transportation solutions catering to a diverse range of client needs.


The Role

This is a full-time onsite role for a Motor Claims - Operations Specialist located in Eagle Farm, QLD or grater Brisbane area. The applicant will be responsible for managing and processing motor insurance claims towing and transport, coordinating with various stakeholders, and providing exceptional customer service and support. Additionally, the role involves maintaining accurate records, ensuring compliance with company policies, and assisting in the continuous improvement of claims processing procedures, liaising with tow truck operators and creating excellent rapport insurance company employees.


What We're Looking For

·       Experience in managing and processing motor insurance claims.

·       Understanding of Tow Truck operations.

·       Proficiency in coordinating and communicating with stakeholders.

·       Excellent record-keeping and compliance skills.

·       Exceptional customer service and communication abilities.


Nice to Have

  • Familiarity with claims and towing processing software and tools is a plus.
  • Experience working for an insurance company is preferred.

What We Offer

  • Working with a high preforming team who strive to provide exceptional customer service.
  • Above award rates

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