Motor Claims Consultant

23 hours ago

Brisbane, Queensland, Australia Gallagher Bassett Full time $90,000 - $120,000 per year
Your Role

Our established and diverse Motor team are searching for Claims Consultants looking to manage a large portfolio of differentiating claims, in a fast-paced claims environment. You'll be dealing directly with Third Parties, Loss Adjusters, NSW Government Agencies and provide support to all members of staff whilst focusing on building strong client relationships with all of our customers and external partners, and adhering to our companies values.

The positions will be offered on a permanent full-time basis with flexible hybrid working arrangements, WFH and in our Sydney or Brisbane CBD office.

Responsibilities

You will contribute to Gallagher Bassett across:
  • End to end motor claims management
  • Raise payments and settle claims with client service instructions, company guidelines and delegated authority
  • Achieve monthly productivity levels as designated by management
  • Resolve complaints in accordance with company guidelines
  • Find opportunities for process improvement and recognise potential fraud/recovery indicators for claims where applicable

Qualifications

We're interested in hearing from people who possess:
  • Motor claims insurance experience is essential
  • Passion and drive to take ownership of your own claims portfolio
  • Outstanding organisational and time management skills
  • Excellent interpersonal, verbal and written communication skills
  • Energy and flexibility to work with the Corporate team, and the desire to support projects recognised as being crucial to our long-term business plan
  • Insurance policy interpretation skills
  • Stakeholder management

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you'll experience the following:

  • Flexible work arrangements – including WFH
  • Paid Parental Leave
  • Paid Birthday leave
  • Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members

A brief overview on GB

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1700 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job

To be considered for this opportunity you must have the right to live and work in Australia when applying.

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

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