Motor Claims Consultant

8 hours ago

Brisbane, Queensland, Australia Gallagher Bassett Full time $90,000 - $120,000 per year
Your Role

Our established and diverse Motor team are searching for Claims Consultants looking to manage a large portfolio of differentiating claims, in a fast-paced claims environment. You'll be dealing directly with Third Parties, Loss Adjusters, NSW Government Agencies and provide support to all members of staff whilst focusing on building strong client relationships with all of our customers and external partners, and adhering to our companies values.

The positions will be offered on a permanent full-time basis with flexible hybrid working arrangements, WFH and in our Sydney or Brisbane CBD office.

Responsibilities

You will contribute to Gallagher Bassett across:
  • End to end motor claims management
  • Raise payments and settle claims with client service instructions, company guidelines and delegated authority
  • Achieve monthly productivity levels as designated by management
  • Resolve complaints in accordance with company guidelines
  • Find opportunities for process improvement and recognise potential fraud/recovery indicators for claims where applicable

Qualifications

We're interested in hearing from people who possess:
  • Motor claims insurance experience is essential
  • Passion and drive to take ownership of your own claims portfolio
  • Outstanding organisational and time management skills
  • Excellent interpersonal, verbal and written communication skills
  • Energy and flexibility to work with the Corporate team, and the desire to support projects recognised as being crucial to our long-term business plan
  • Insurance policy interpretation skills
  • Stakeholder management

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you'll experience the following:

  • Flexible work arrangements – including WFH
  • Paid Parental Leave
  • Paid Birthday leave
  • Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members

A brief overview on GB

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1700 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates Work Life Balance

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job

To be considered for this opportunity you must have the right to live and work in Australia when applying.

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

  • Motor Claims Consultant

    1 week ago

    Brisbane, Queensland, Australia Hawksworth Consulting Full time $60,000 - $90,000 per year

    Hawksworth is partnering with a leading financial institution that services over 500 Local Government organisations across Australia, to onboard a Motor Claims Consultantfor a 6 month contract. The purpose of this role is to provide superior and professional claims service to Customers and Stakeholders, whilst utilising the services of external providers...

  • Motor Claims Consultant

    6 days ago

    Brisbane, Queensland, Australia Gallagher Bassett Full time $80,000 - $120,000 per year

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • High Care Senior Motor Claims Consultant

    4 days ago

    Brisbane, Queensland, Australia Auto & General Australia Full time $80,000 - $120,000 per year

    Brief DescriptionThe role:As our new High Care Senior Motor Claims Consultant, you will be managing a portfolio of end-to-end motor claims for customers experiencing vulnerability and/or a traumatic claim event that present in varying levels of complexity. You will be responsible for delivering an exceptional customer claim experience balanced with the...

  • Motor Claims Resolution Specialist

    2 hours ago

    Brisbane, Queensland, Australia Suncorp Group Full time

    Join our newly built office as a Customer Management Specialist and be part of a growing business area focused on reducing motor claims complaints and enhancing the customer experience. This role offers a competitive salary of $83,400 including super, and the opportunity to contribute meaningfully to improving customer satisfaction while growing your career...

  • Claims Consultant

    1 week ago

    Brisbane, Queensland, Australia Auto & General Australia Full time $60,000 - $90,000 per year

    Brief DescriptionMotor Claims Consultant - KawanaAre you passionate about helping others and enjoy building relationships? Join our Kawana team as a Motor Claims Consultant. You'll play a crucial role in assisting our customers when accidents happen, ensuring their experience is smooth and positive from start to finish. If you love problem-solving and...

  • Senior Claims Consultant

    4 days ago

    Brisbane, Queensland, Australia Gallagher Bassett Full time $80,000 - $120,000 per year

    IntroductionAt Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose.Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of...

  • Motor Performance Consultant

    6 days ago

    Brisbane, Queensland, Australia Youi Full time $60,000 - $120,000 per year

    Join Youi, a challenger brand within the Australian insurance landscape as a Network Repairer Performance Consultant, where you'll have the opportunity to make a real impact. In this role, you'll be at the forefront of innovation, helping to shape and improve our motor claims processes. By analysing vehicle performance data and collaborating with assessors...

  • Claims Consultant

    6 days ago

    Brisbane, Queensland, Australia HAYLO People Full time $60,000 - $90,000 per year

    HAYLO People are specialists in General Insurance and Personal Injury recruitment, with a proven track record of connecting top talent with leading companies. We're partnering with a well-established Insurer in Brisbane CBD to recruit a Claims Consultantto support their Insurance Claims team. This role offers the opportunity to work closely with other...

  • Claims Consultant

    4 days ago

    Brisbane, Queensland, Australia Crawford and Company Full time $60,000 - $90,000 per year

    About the Opportunity We are seeking a Junior Property Claims Consultant, who will form part of an integral team of experienced Claims professionals, delivering a high quality of service to our customers. You will be confident in assessing the nature and extent of a claim and expert in negotiating the settlement of the claim, providing a seamless end-to-end...

  • Claims Consultant

    6 days ago

    Brisbane, Queensland, Australia Crawford Full time $80,000 - $120,000 per year

    DescriptionAre you an experienced Claims Professional with experience in managing a Portfolio of Personal Injury and Property Liability Claims? If so, this may be your next stepCompetitive Remuneration package commensurate with experienceBe a part of a growing team within a business that is on a growth trajectory Hybrid working arrangements encouragedAbout...