Education Support Officer

• Opportunity for an Education Support Officer to join the Sydney Medical School Education Support Team
• Full-time continuing position based at Camperdown
• Base Salary $103,185 plus 17% Superannuation

About the opportunity

The Sydney Medical School Education team is seeking an Education Support Officer (SMS Education) to support the provision of a broad range of educational support services to academic and teaching staff, in the delivery of the Doctor of Medicine (MD) Program.

The position requires you to be on site at Edward Ford Building, University of Sydney Camperdown Campus a minimum of 4 days per week . Hybrid options will be decided with your manager if you are successful in this position.

Your key responsibilities will be to:

• provide operational and education support to academic teaching staff, including interpreting and applying University policies and procedures
• coordinate curriculum and assessment administration, including timetabling, LMS updates, student communications and tracking completion of study
• support the recruitment and coordination of paid and non-paid clinical academic teaching staff, including onboarding and guidance on University systems and facilities
• manage data and records across relevant systems (e.g. LMS and Sydney Student), ensuring accuracy and compliance
• liaise with internal stakeholders to ensure learning and teaching activities run seamlessly and meet the curriculum requirements
• contribute to the education support community of practice through collaboration, continuous improvement and adoption of new initiatives.

About you

To be successful in this role, you have:

• tertiary qualifications in a relevant field and/or an equivalent combination of training and experience
• the ability to deliver education services with operational agility, mindful of the broader faculty context and demonstrating an appreciation and readiness to adapt your approach in response to changing business needs
• the ability to work both independently and as part of a team, together with strong problem-solving skills and the ability to use initiative and exercise sound judgement, and the ability to prioritise workload during busy periods
• experience working in a tertiary environment with working knowledge of using Learning Management Systems (Canvas desirable), together with sound understanding of timetabling/rostering of student activities
• demonstrated intermediate to advanced proficiency in various computer applications including but not limited to Microsoft 365 with the ability to leverage technology effectively to streamline processes and enhance productivity
• the ability to apply specialist knowledge to identify, recommend and implement continuous improvement initiatives related to education services and processes
• effective and tactful communication skills (both verbal and written) with excellent client focus and the ability to build partnerships with internal and external colleagues and partners and between the faculty, precinct and school teams
• extensive knowledge of university policies and procedures and administrative processes within a tertiary environment and health environment.

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion , evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ+ . We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion .

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Kathy Agostino, Recruitment Operations by email to .

The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Sunday 31 August :59 PM