Business Support Administrator

1 day ago

Brisbane, Queensland, Australia Key Assets (Australia) Full time $60,000 - $80,000 per year

Business Support Administrator

  • Full-time, 12-month parental leave contract
  • Work in an industry leading, person-centred social care organisation
  • Not-for-profit salary packaging available up to $15,900/annum + meals & entertainment benefits

We Are Key Assets Australia

Key Assets is a leading not-for-profit, children, family and community services agency, founded in Australia in 2007. We provide foster carer and family services.

Operating across all states, the ACT and Norfolk Island, our purpose is to achieve positive and lasting outcomes for children, families, and communities. To achieve that, we need people like you

We pride ourselves on being inclusive and embrace and celebrate the diversity of all people within our communities. Our diversity helps us provide the best support possible to carers, families, children and young people and all of our external stakeholders.

A little about the role

Reporting into the Business Support Manager, the Business Support Administrator will ensure delivery of comprehensive and flexible administrative support to the Key Assets QLD team.

Your key responsibilities will include, (but not limited to):

  • Responding to phone calls and allocating messages as appropriate.
  • Undertaking general administrative and reception duties - including: photocopying, filing, dealing with enquiries, and liaising with suppliers, ensuring that all documents are produced accurately.
  • Delivering excellent customer service when communicating with a wide range of audiences such as - foster carers, carer applicants, children and young people.
  • Supporting the Managers and staff team with onboarding processes including set up of mobile phones, computers, Teams calling, conferencing, desktop equipment and issuing staff IDs and swipe cards.
  • Maintaining and monitoring statutory and legislative checks for carers and adult household members, flagging renewals with carers, social workers and team managers as required.

The base salary for this position is $68,330 - $74,554/annum (based on 1.0EFT) + super + salary packaging options up to $15,900 per annum. This is a full-time, 12-month contract position covering parental leave, based from our Eight Mile Plains Office.

About you

To be considered for this role, ideally you'll come with:

  • A suitable qualification in Administration, Computing, Business Administration or a similar field is essential.
  • Prior experience in a similar role in a general office setting, with a good understanding of effective administrative systems and processes.
  • Ability to communicate clearly and sensitively with young people and adults at all levels.
  • Competent with technology, electronic communications and Microsoft Office.
  • Ability and willingness to travel, including occasional stays away where necessary.

If you are seeking a role in an excellent, innovative, and supportive team in a growing organisation, we would love to hear from you

For any questions regarding this opportunity, please contact Janki Joshi, Business Support Manager
at Please note, only applications submitted to our website via the 'Apply' button will be considered.

Key Assets Australia is committed to Equal Opportunity, ethical practice and the principles of cultural diversity and social inclusion.

Key Assets is a Child Safe organisation, committed to the safety and wellbeing of all children and young people.

While we're reviewing your application, get to know us by visiting our website and on social media at #WeAreKeyAssets.

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