Family Support Worker

Family Support Worker- Child Contact Service

Casual - Mandurah

Flexibility to work across more than one location is preferrable.

About Us

Over the last 70 years Relationships Australia WA has been providing relationship support services for individual, couples, families and communities. We are a team of professional and highly motivated staff who are committed to enhancing the lives of communities, families and individuals and supporting positive and respectful relationships.

About the role

We currently have a number of roles available within our Family Support Worker team.

These are casual positions which will see you working with families to strengthen their relationships through fostering safe, positive interactions between children and their parents.

A commitment to working at least one Saturday shift per fortnight is required, with the view to working more.

Key Responsibilities:

• Facilitate supervised sessions that promote family bonding and positive interactions
• Establish rapport with families and create a safe and welcoming environment
• Collaboratively identify the family challenges, strengths, and goals.
• Provide support and guidance to families navigating the legal system
• Observation of weekend changeovers and supervised time

Skills, experience, and qualifications

This is a challenging yet rewarding role requiring high levels professionalism, resilience and passion for helping others. Applicants working towards undergraduate qualifications in psychology, counselling, youth work and social work will be well suited for this role.

To be successful in the Family Support Worker role we are looking for the following skills, qualifications and attributes:

• Ability to engage with young people, families and children with empathy and warmth.
• Demonstrated skills/understanding of risk and needs assessments.
• Knowledge of child development, child protection or family violence issues
• Excellent verbal and written communication skills
• Strong ability to judge situations and know when escalation is necessary
• An understanding and experience (preferable) working with sensitive and confidential information
• Demonstrated ability to respond to crisis situations.
• Previous experience in a similar role (preferable)

Why Join Us:

• Unique opportunity for professional growth and experience
• Competitive salary $ 41.10 per hour (including 25% casual loading) on week day and $ 57.54/hour on Saturday (including 25% casual loading and Saturday penalty)
• Staff Reward program to provide savings on your everyday expenses
• We are a values-driven organisation that aims for Authenticity, Inclusion, Compassion and Excellence.
• We value diversity across cultures, genders, sexuality and neurotypes. All interested, skilled and qualified applicants are encouraged to apply

A copy of the position description is available upon request by emailing

Application instructions:

Applications must include a cover letter outlining suitability for the role and a current resume citing professional referees and to be submitted via SEEK.

Applications close at 4pm on 21 September 2025, or sooner if suitable applications are received.

Relationships Australia WA is committed to being a 'Child-Safe' organisation and expects all staff agree to our Children and Young People Safety and Wellbeing Policy and Child Safe Code of Conduct. Appropriate rigorous reference and background checking will be undertaken, including a Working with Children Check (where applicable), WA Police Force National Police Clearance and identity check. We are committed to the safety and empowerment of all children, including those with a disability and from Aboriginal or Torres Strait Islander and culturally and/or linguistically diverse backgrounds.