Support Services Officer

Classification: Support Services Officer (NS & WS)

Employment Type: Permanent Full Time

Remuneration: $63,176.25 per annum, plus shift allowances and 12% superannuation

Location: St. Leonards

Applications Close: Ongoing until roles are filled

Join HealthShare NSW and make a real difference in patient care.

HealthShare NSW is committed to creating a diverse and inclusive environment which reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and we encourage applicants from Aboriginal and Torres Strait Islander communities, culturally and linguistically diverse groups, LGBTIQ+ communities, veterans, carers and people with disability.

About the opportunity

Join HealthShare NSW as a Support Services Officer (Wardsperson) and help us deliver exceptional care to patients every day. These are secure permanent roles offering stability and purpose in a supportive team environment.

You will play a vital role in the day-to-day functioning of our health service. Your work will directly contribute to patient comfort, safety, and dignity while supporting clinical staff to provide the highest standard of care.

What you'll do

• Assist nursing and clinical staff with patient care and movement.
• Maintain hygiene and infection control through cleaning duties and linen removal.
• Manage ward supplies and equipment, including oxygen cylinders.
• Handle waste safely and transport deceased patients with dignity and care.
• Always respect patient and staff confidentiality.

Why you'll love it

• Permanent, secure employment with NSW Health.
• Be part of a caring, professional team.
• Opportunities for training and career growth.
• Make a real impact in your community every day.

Permanent roles are open to Australian citizens and permanent residents only.

About us

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running.

Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer.

Additional benefits

We reward our employees with a terrific range of benefits, including:

• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks' paid parental leave for eligible employees
• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay
• Wellbeing programs: access an array of wellbeing programs designed to support your physical, mental, and emotional health
• Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career
• Rewarding role and community contribution: make a difference in people's lives by assisting those in need and actively contributing to your community.

Please note some benefits may only apply to certain employment types.

How to apply

• Click Apply Now at the top of the page.
• Attach your resume and answer the screening questions.

Additional information

• Applicants will be assessed against the essential criteria in Position Description
• If successful following the application close date, you will be required to attend interview as well as reference checks
• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa.
• This is a NSW Health Category A position which requires immunisation and Tuberculosis (TB) screening. Refer to NSW Health OASV Policy (Page 12) for a complete list of required vaccines. During application, please upload OASV Undertaking/Declaration Form and TB Assessment Tool with any vaccination evidence you have.
• If you are identified as a preferred candidate and are external to HealthShare NSW, you will be required to complete a physical pre-employment health assessment (at no cost to you) to confirm your ability to safely perform the duties of the role. Employment is subject to successful completion of all pre-employment checks.
• An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months.

Contact information

Please contact you have any questions about this role. Any career portal support questions can be directed to our customer service team at

For Aboriginal candidates who would like to talk to a HealthShare NSW Aboriginal Workforce Consultant, please contact HSNSW-

Support is also available through the Stepping Up website.

Please let HSNSW- know if you need any adjustments to the recruitment or interview process (e.g. physical accessibility, interview setup, or scheduling). Candidates with a disability can also use this email for confidential advice and support during the recruitment process.

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