Software Trainer

22 hours ago

North Melbourne, Victoria, Australia SmartyGrants - an enterprise of Our Community Full time $60,000 - $90,000 per year

How to apply:

Applications received through the LinkedIn portal will not be accepted.

To apply, please visit our online application form here:

  • Join the team that provides Australia's best-loved grants administration system.
  • Generous conditions of employment, a 4-day week (pay for 5) plus 12% superannuation.
  • A new opportunity in 2026 with a progressive and innovative social enterprise

We're seeking a skilled, enthusiastic and energetic professional to join our small but busy team to help us deliver first-rate software/technical training and customer support for funding organisations and their applicants.

The role will include software/technical training (via webinar and occasionally face-to-face) to users of SmartyGrants (our grantmaking administration software), development of online courses and training materials, phone and email-based customer support and administration tasks as required. Your tasks will vary day-to-day but everything we do is focused on making life easy for SmartyGrants users and keeping them up to date.

You'll get the opportunity to work in an ethical company with all the excitement and agility of a start-up without the headaches. We're built on solid foundations, we're sustainable and successful – but we've only just begun. We're not interested in just keeping things ticking along. We're builders and we're on a mission.

Essential Knowledge, Skills & Experience

  • Experience in software/technical training (or educating or teaching) in a volunteer, professional and/or educational setting.
  • Experience in software/technical support and/or customer service in a volunteer and/or professional setting.
  • A demonstrated ability to articulate to, engage with and educate users and trainees of all ages, backgrounds and levels of technical skill.
  • Excellent written and verbal communication skills.
  • A passion for delivering exceptional customer service (we want someone who likes talking to people, answering questions and helping people in a friendly and professional manner).
  • Great listening skills and an ability to problem solve.
  • An ability to operate independently with little direction to deliver quality work.
  • Excellent literacy skills (we want someone who can keep documentation clear and up to date).
  • An exceptional track record for reliability and adaptability.
  • Experience with Microsoft Office 365 (Outlook, Word, PowerPoint, Excel etc.).
  • An ability to collaborate and work confidently in a supportive team environment.
  • Exceptional organisation and time management skills.
  • An ability to think flexibly and manage competing priorities/multiple tasks with ease.
  • A belief in and commitment to our Manifesto ).

Position description:

Applications will only be accepted through our online application form (applications received by other means will not be considered).

Apply at:

Applications close: 11:59PM on Sunday 2nd November 2025

  • Software Trainer

    3 days ago

    North Melbourne, Victoria, Australia SmartyGrants Full time $60,000 - $90,000 per year

    How to apply:Applications received through the Seek portal will not be accepted.To apply, please visit our online application form here:Join the team that provides Australia's best-loved grants administration system.Generous conditions of employment, a 4-day week (pay for 5) plus 12% superannuation.A new opportunity in 2026 with a progressive and innovative...

  • IT Trainer

    7 days ago

    Melbourne, Victoria, Australia Ultimate Institute of Australia Full time $60,000 - $90,000 per year

    IT Trainer – MelbourneUIA, located in the heart of Melbourne CBD, is currently seeking an experienced IT Trainer/Assessor to join our team and deliver training and assessment to our IT students.About the Role:The IT Trainer will be responsible for delivering and assessing the ICT50220 – Diploma of Information Technology and/or ICT Advanced Diploma of...

  • Senior Instructional Designer

    3 days ago

    Melbourne, Victoria, Australia Ocean Software Full time $80,000 - $120,000 per year

    Why Ocean Software?For over 30 years, Ocean Software has been a trusted partner of defence forces and aviation organisations worldwide, delivering cutting-edge solutions that enhance training, streamline operations, and improve readiness. We exist to support the people behind critical missions - those who protect lives, ensure safety, and strive for...

  • Technical Trainer, Training and Certification

    21 hours ago

    Melbourne, Victoria, Australia Amazon Web Services Australia Pty Ltd Full time $80,000 - $120,000 per year

    DESCRIPTIONAre you a training specialist that wants to have an impact in the Cloud space as an AWS Technical Trainer? To meet the growing demand for AWS Services around the globe, we need talented, bright, and driven people that are motivated to learn and teach. If you are generous in your desire to help others grow their skills and careers and have strong...

  • Implementation Consultant

    3 days ago

    Melbourne, Victoria, Australia Lucid Software Full time $80,000 - $120,000 per year

    Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual...

  • Implementation Consultant

    3 days ago

    Melbourne, Victoria, Australia Lucid Software Full time $90,000 - $120,000 per year

    Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual...

  • Product Trainer

    5 days ago

    Melbourne, Victoria, Australia BYD Australia & New Zealand Full time $90,000 - $120,000 per year

    About BYDBYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions.As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing...

  • Product Trainer

    5 days ago

    Melbourne, Victoria, Australia BYD Australia Full time $60,000 - $100,000 per year

    About BYD BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions.As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing...

  • Senior/Staff Software Engineers

    5 days ago

    Melbourne, Victoria, Australia Ferocia Full time $40,000 - $120,000 per year

    About FerociaWe're the team behind Up, but under the hood, we're Ferocia - a passionate tech company driven by financial inclusion. Since 2011, we've been crafting innovative financial tools, starting with the digital platform for Bendigo Bank. We believe technology can empower everyone, from the advantaged to the disadvantaged, which is why Up was born.Now,...

  • Product Specialist

    1 day ago

    Melbourne, Victoria, Australia Ultradata Full time $80,000 - $120,000 per year

    We're Hiring: Product Specialist (Trainer) - Banking Sydney or Melbourne | Consulting Services | Full-Time | Some travel requiredWho We AreUltradata –A long-established business with 48 years of experience and a trusted technology business partner to significant financial institutions across the Australian and Asia Pacific financial services market.We...