Family Support Worker

The organisation:

Capability Support was established in 2023 with the simple statement that we can do better for the community, through providing personalised, flexible, professional and easy-to-access supports.

Capability's vision is to provide personalised, flexible and professional supports through the provision of More Support, Less Admin and delivering high quality, customised and easy-to access supports.

The role:

We are looking for experienced and passionate staff members to provide support to Children and Young People involved within the Out-of-Home-Care Sector. The role will involve supporting children from birth to adolescence in various settings including Youth Justice, Alternate Care Placements, Sibling Groups, Community and In-Home Supports, Emergency Supports and Early Intervention. Staff will be required to utilise and implement therapeutic, trauma-informed practices to ensure positive outcomes for all Children and Young People receiving services.

We are looking for people who are adaptable, flexible, experienced and dedicated to creating systemic change in the lives of the Children and Young People we support.

Staff will be required to work across a 24/7 roster inclusive of morning, afternoon and active-night shifts. Shifts may vary in length between 3 hours to 8 hours.

The successful applicant will receive a comprehensive onboarding from the Capability Family Services Management team, as well as complete a robust training course to ensure you are best equipped within the role.

The benefits:

In addition to working for a cutting-edge, innovative and supportive team, you will receive:

• Competitive pay-rates
• Ongoing certified training and development
• Employee Assistance Program
• Professional and career development
• Work with a progressive, cutting edge organisation
• A wholly inclusive and supportive team dedicated to your development and success

The responsibilities:

• Support Children and Young People in a therapeutic, trauma-informed approach.
• High-level completion of shift documentation including written notes and record keeping.
• Engagement with Supervision, Training & Development.
• Supporting Children and Young People through crisis situations and trauma-related behaviours.
• Implementing client specific protocol to ensure high quality supports.
• Supporting Children and Young People with daily care tasks and household tasks.
• Mentoring and role-modeling pro-social behaviour to Children and Young People.
• Demonstrate and model high ethics and standards, following all Capability policies, procedures and values.

The requirements:

• Qualification in Community Services, Psychology, Social Work or Youth/Disability is desirable, but not required.
• Prior experience supporting clients from backgrounds of trauma or complex behaviours.
• High-level problem-solving skills with the ability to think and respond quickly and appropriately to situations.
• Excellent literacy and writing skills
• Working with Vulnerable People Card (Or ability to obtain one)
• Working with Children's Check NSW (Or ability to obtain one)
• CYPS Suitability Clearance (or ability to obtain one)
• Valid police check (or willingness to undertake one)
• Valid Australian Drivers License
• Appropriate Working Rights in Australia
• Current First Aid & CPR Qualifications (or ability to obtain)
• Reliable, Comprehensively Insured Motor Vehicle (Compulsory)

Capability encourages applications from Aboriginal or Torres Strait Islanders, or those with lived experience with disability or in out-of-home care. If you require additional support with this application, please contact us directly.

If you have any questions about this recruitment, please do not hesitate to contact Capability on or

We look forward to hearing from you.