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Family Support Worker

2 weeks ago

Canberra, ACT, Australia Capital Capability Support Full time $60,000 - $80,000 per year

Capability Support was established in 2023 with the simple ethos that we can do better for the community, through providing personalised, flexible, professional and easy-to-access supports.

We are on the lookout for a caring, reliable and adaptable person to play an essential role in helping children, young people and their families stay connected.

As a Therapeutic Contact and Transport Support Worker, your role will include transporting children and young people to and from school, childcare, appointments and family visits in addition to providing a safe and positive environment during supervised contacts.

No two days are the same, one day you might be singing along to the radio on the school run and the next, you're spending the day at the zoo during a family catch-up Your focus will always be on the safety of the children you support, compassion and professionalism.

If you have experience in community services, early/childhood education, or a similar role, you'll have a head start, but if not, we'll provide training and support to get you there. A great attitude and a heart for helping others are what matters the most

Why you'll love working with us


• Supportive, friendly team culture


• Meaningful work that makes a difference


• Flexibility in shifts and hours


• Competitive pay rates


• Ongoing training and development

A day-in-the-life of a Contact and Transport Family Support Worker includes:


• Transporting Children and Young People to school, appointments, and family visits.


• Facilitating Supervised Contact Sessions with Children and Families, and supporting safe and positive familial interactions.


• Supporting children and young people in their home or the community; including accompanying them to the park, swimming lessons, bowling, movies, Questacon, etc.


• Secure installation of child car seats (professional training is provided).


• Comprehensive report writing and note taking.


• Providing trauma-informed supports to Children and Young People and establishing positive professional relationships to help them achieve their goals.


• Compliance with all relevant legislations, policies and procedures.

Requirements of the role:


• Current Working with Vulnerable People Card (WWVP) or willingness to obtain one


• Police check undertaken in the last 12 months, or willingness to undertake one (this may include an International Police Check if you have lived overseas in the past 10 years)


• A valid Australian Drivers License


• Appropriate working rights in Australia


• Current First Aid & CPR Qualifications


• Reliable, comprehensively insured vehicle that you are comfortable to use for work purposes

Capability encourages applications from Aboriginal or Torres Strait Islanders, LGBTQIA+ persons, and those with lived experience in the Out-of-Home Care Sector.

For more information, call Capability Support on and ask for Kayla