Travel Manager – Groups

3 hours ago

Melbourne, Victoria, Australia 212F Full time $90,000 - $120,000 per year

**Travel Manager – Incentive Travel / Conference Groups / Luxury & Extension Travel

  • Melbourne or Sydney Based**

212F's roots have been in incentive travel for over 29 years and we delight in creating award winning and bespoke local and international travel reward programs, conferences and events.

An exciting role has opened in the 212F group of companies - we are currently looking for an experienced groups travel consultant to assist our travel and events team. You will be joining the team in a key growth phase and this role is to support the existing ticketing confirmed business requirements of 212F Group - being 212F and Incremental Marketing for both Australia and New Zealand. You will also actively contribute and help lead the ongoing growth of the flight bookings division across the group.

The role will be responsible for 3 main areas of ticketing:

  • Events & Conferences – mostly Pan Pacific and Asia
  • Incentive Travel Groups and Extensions – International
  • VIP Program Concierge – High end VIP leisure bookings for rewards program customers

We are open to full-time, or part-time applicants. The role can be a combination of office and work from home (4-1 or 3-2 model), based from our brand new Clarendon Street, South Melbourne office, or Ultimo, NSW office. Not only is the workload exciting and varied, all airfares 212F sell are fully carbon offset.

  • Established business with existing ticketing fee model (we don't rely on commissions)
  • Significant volume of confirmed groups in the next 12 months+
  • Opportunity to attend famil trips
  • Growth company experiencing > 25% growth PA (including during covid)

To be successful in this role, you will have:

  • Experience working as a group travel consultant (minimum 3+ years experience)
  • Knowledge of fares and ticketing, strong GDS skills
  • Demonstrated ability to build rapport with clients and outstanding customer service skills
  • In-depth knowledge & passion for travel to sell FIT itineraries to valued clients
  • Experience in managing large group flight bookings (100+ pax)
  • Exposure to domestic, international and tailor-made itineraries
  • High level of attention to detail
  • Team player
  • EventsAIR experience beneficial, but not essential

Reporting to Director of Travel & Events Australia.

Salary commensurate with experience.

ABOUT THE COMPANY:

212F is the largest independent B2B loyalty, incentive and rewards specialist in ANZ. Our awarding-winning programs are designed to influence and change behaviour in B2B sales channels, all built up from our core philosophy of 3 pillars: Partnerships, Changing Behaviour, and a focus on the Strategy First, Rewards Second.

You can check us out

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