OMEGA Client Advisor

3 days ago

Melbourne VIC, Australia Swatch Group Full time $60,000 - $80,000 per year
The Role

As a Client Advisor, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the boutique.

This position will be a 12 month fixed term maternity leave cover.

  • Support Boutique Management and wider team in achieving sales targets
  • Ensure highest level of service standards at all times using the OMEGA sales ceremony
  • Assist in developing and maintaining the client and VIP database
  • Perform daily security stock counts
  • Be responsible for organisation, refill, and storage of back up stock, visual merchandising material, product packaging, instruction booklets and warranties
  • Develop own comprehensive OMEGA brand and product knowledge
  • Assist in ensuring the boutique is kept clean and maintained
  • Actively participate in training sessions and keeping up to date with E-learning modules
  • This position will be on a 12 month fixed term contract commencing the start of December 2025
Skills & Experience
  • Minimum 2 years retail experience in the luxury sector preferred
  • Highly developed and proven customer service and client relationship skills
  • Excellent organisational skills
  • Excellent oral and written communication skills
  • Good computer literacy skills
  • Good time management skills
  • Team player
  • Energy, drive and enthusiasm
  • Impeccable grooming and presentation
  • Visual merchandising flair
  • Full and flexible availability
  • Luxury watch industry knowledge and experience an advantage
How to Apply

Click APPLY to submit your application.

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