Client Advisor

2 weeks ago

Melbourne, Australia FENDI Australia PTY LTD Full time

Founded in Rome in 1925 by Adele and Edoardo Fendi, FENDI is a house of style, innovation, elegance and grace. As part of the world's leading luxury goods group - LVMH - FENDI is seeking high performing, passionate **Client Advisors **to join its retail network.

**THE ROLE**

FENDI Client Advisors are responsible for:

- Exceeding sales targets and KPIs
- Engaging in upselling, cross-selling and multiple selling
- Providing superior customer service with strong product knowledge and relationship management.
- Developing and strengthening the customer base through CRM activities, events and marketing initiatives.
- Maintaining outstanding store presentation and visual merchandising in accordance with FENDI guidelines.
- Ensuring compliance in stock management and security procedures.

**ABOUT YOU**
- Have a minimum 1 - 3 years retail sales experience with a passion for providing exceptional customer service.
- Be fluent in English with secondary language skills desirable.
- Enjoy working in a fast-paced environment.
- Be adaptable and willing to learn.
- Be able to work as part of a team as well as autonomously.
- Have excellent personal presentation.

LVMH is committed to non-discrimination and respect or each person’s singularities. We recognize and recruit all types of talent. If you require any support or access requirements, we encourage you to advise us so that we can support you through your recruitment journey.

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 38 per week

**Salary**: $56,500.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Maternity leave
- Parental leave
- Referral program
- Travel reimbursement

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Fixed shift
- Flexible hours
- Overtime
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Annual bonus
- Bonus
- Commission
- Overtime pay
- Penalty rates
- Performance bonus

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