Assistant Boutique Manager Omega Collins St

3 days ago

Melbourne, Australia Swatch Group Full time

**About OMEGA**
Since 1848, innovative watchmaking has been the cornerstone of OMEGA’s heritage but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world’s favourite spy. Thanks to OMEGA’s pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury that is renowned worldwide.
**The Role**
The Assistant Boutique Manager will be responsible for consistently achieving sales targets, providing exceptional customer service, and fostering strong client relationships and records within the boutique. This role also involves overseeing and supporting the daily operations of the boutique while serving as a brand ambassador. Reporting to the Boutique Manager, the Assistant Manager will lead by example, assist with day-to-day operations, organise staff rostering, and manage stock inventory.
**Key Responsibilities**
- Ensure smooth boutique operations in the absence of the Boutique Manager, including roster planning and adherence to company policies and procedures.
- Review operational reports, ensure correct stock processing, and manage inventory levels.
- Handle daily and monthly reporting as required.
- Address issues impacting service, efficiency, and productivity, and assist with daily KPI reporting.
- Support the achievement of sales targets and maintain strong client relationships, including managing the client database and fostering local VIP clientele.
- Lead by example, motivate staff for optimal performance, and provide feedback to the Boutique Manager on employee performance and training needs.
- Assist in the development and training of sales employees, supporting the implementation of training programs and ensuring completion of OMEGA E-Learning modules.
- Provide operational support for Customer Service, overseeing team performance and collaborating with the OMEGA Customer Service Manager to maintain high service standards.

**Skills and Experience**
- Minimum 3 years retail experience in the luxury sector preferred
- Proven staff management experience desirable
- Tertiary qualifications in Business Administration an advantage
- Highly developed and proven customer service and client relationship skills
- Excellent organisational skills
- Excellent oral and written communication skills
- Good computer literacy skills
- Energy, drive and enthusiasm
- Impeccable grooming and presentation
- Visual merchandising flair
- Full and flexible availability
- Luxury watch industry knowledge or experience an advantage

**How to Apply**

Job Reference: SGAU00550

  • Assistant Boutique Manager Longines Collins Street

    1 day ago

    Melbourne, Australia Swatch Group Full time

    **About Longines** Longines - famous for the elegance of its timepieces - is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of...

  • Store Manager Swatch Collins Street

    1 week ago

    Melbourne, Australia Swatch Group Full time

    ABOUT SWATCH - Colorful, happy, loud, shrill and forever re-interpreted in different ways. Since the “second watch” was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world - and all the while remaining true to itself. On average, a new Swatch design is created...

  • Boutique Supervisor

    2 weeks ago

    Melbourne, Australia Montblanc North America Full time

    Melbourne, VIC, AU - Permanent Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather...

  • Sales Associate Collins St.

    17 hours ago

    Melbourne, Victoria, Australia Cartier Full time $60,000 - $120,000 per year

    Be a part of our TeamWe are looking for an experienced Sales Associate to join us in a Fixed Term capacity (through to March 2027) in our stunning, newly renovated boutique on Collins St.If you have a passion for exceptional customer service, creating memorable moments and enjoy working in a dynamic and inclusive team, we welcome you to apply nowHOW WILL YOU...

  • Merrell Assistant Store Manager

    3 days ago

    Melbourne, Australia Merrell Full time

    Since 1981, Merrell has been a top provider of performance outerwear, helping people combat the elements and conquer their summits. Fueled by fun and adventure, we've been making product with our signature comfort, performance and style to make every journey outside just that little bit sweeter. Merrell forms part of Accent Group Limited - the pinnacle of...

  • Cook - 567 Collins St

    2 weeks ago

    Melbourne, Victoria, Australia Guzman y Gomez Full time $45,000 - $65,000 per year

    Company Description We're Australia's only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.  Job Description We're currently on the look...

  • Cook - 567 Collins St

    1 week ago

    Melbourne, Victoria, Australia Guzman y Gomez Mexican Kitchen Full time $40,000 - $60,000 per year

    Company DescriptionWe're Australia's only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.Job DescriptionWe're currently on the look out...

  • Assistant Boutique Manager

    2 weeks ago

    Melbourne, Australia Retailworld Resourcing Full time

    International Spanish Luxury brand. Leather goods, accessories, and ready-to-wear. A historic brand that is the oldest in the luxury fashion house! Be bold and loud with this brand you will make a statement! This is an opportunity you do not want to miss out on! Brand new store opening in April!! **About this role** Globally established brand seeking an...

  • Beauty Expert- Collins Street

    21 hours ago

    Melbourne, Victoria, Australia L'Occitane Australia & New Zealand Full time $60,000 - $80,000 per year

    About L'occitaneL'Occitane is a natural and luxurious beauty brand that is renowned worldwide. Our beauty products originate from Provence in the South of France and an emphasis on ethical and socially responsible processes has been practised since the company was founded in 1976.L'OCCITANE is an Equal Opportunities Employer and is committed to ensuring that...

  • Retail Assistants

    4 weeks ago

    City of Melbourne, Australia Assembly Label Full time

    We are recruiting for experienced Retail Assistants to join our Melbourne team. The positions will be working across both our Fitzroy and Little Collins St stores. The successful candidates must have a minimum of two years experience working in a boutique fashion environment and possess exceptional customer service skills. Key Responsibilities - Assist in...