Delivery Operations Manager

2 weeks ago

Sydney, New South Wales, Australia Xiaomi Technology Full time $90,000 - $120,000 per year

Key Responsibilities:

  • Localization Project Management
  • Lead end-to-end delivery operations for Xiaomi's Australia localization initiatives
  • Develop localized fulfillment strategies by coordinating cross-functional teams (logistics, sales, compliance)
  • Operational Excellence
  • Establish KPIs and digital tools for localization performance tracking
  • Optimize last-mile delivery processes to improve OTIF (On-Time In-Full) rates
  • Capability Building
  • Identify delivery capability gaps and drive solutions (e.g., 3PL partnerships, warehouse optimization)
  • Increase local fulfillment ratio through strategic vendor development
  • Routine Operations
  • Monitor monthly order fulfillment metrics
  • Resolve supply chain bottlenecks to ensure sales target achievement

Requirements:

  • 2+ years in delivery/logistics/supply chain (Australia market experience preferred)
  • Results-driven with strong stakeholder management skills
  • Business-level English proficiency

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