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Manager Records and Information
2 weeks ago
Job description
Agency Department of Corporate and Digital Work unit Information Management Services
Development
Job title Manager Records and Information Designation Administrative Officer 7
Job type Full time Duration Fixed to 30/06/2026
Salary $113,938 - $122,574 Location Darwin
Position number 30928 RTF Closing 08/10/2025
Contact officer Jeff Brown or
About the agency
Apply online
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.
Primary objective
Lead and drive the Information Management Services function in the successful coordination and continuous improvement
of the delivery of client focussed services.
Context statement
Information Management Services provides best practice advice and records management services to NTG client agencies.
Structured into several work streams, a wide range of services are delivered, including records management, help desk
services, records appraisal, sentencing and disposal, training development and delivery, and Freedom of Information.
Key duties and responsibilities
1. Lead strategic initiatives in the management of information across the NTG recordkeeping environment, ensuring
alignment with organisational goals and evolving business needs.
2. Manage and deliver complex projects within the information management stream, including planning, coordination, and
execution of client-focused services. Ensure timely achievement of deliverables through effective resource and
stakeholder management.
- Provide specialist consultation and advisory services to client agencies and staff, offering tailored solutions to complex
records and information management challenges across supported business systems and policy frameworks.
- Drive continuous improvement through business analysis and process improvement. Identify opportunities for innovation
and implement changes that enhance efficiency and service delivery.
- Contribute to knowledge development within the records and information management function by actively engaging in
problem-solving, sharing insights, and adapting to a dynamic and evolving environment.
Selection criteria
Essential
1. Demonstrated expertise in contemporary information and records management systems, policies, standards, and
practices.
- Proven ability to lead and manage multiple projects, balancing competing priorities and deadlines to deliver high-quality
outcomes aligned with strategic objectives.
3. Experience in applying business process improvement and change management methodologies to drive operational
efficiency and service excellence.
4. Strong analytical and problem-solving skills, with the ability to evaluate systems and programs, conduct research, and
develop innovative solutions to complex issues.
5. Excellent communication and negotiation skills, with the ability to deliver advice and consultation services to
stakeholders.
6. Demonstrated leadership and mentoring capabilities, with a focus on building collaborative relationships, maintaining
confidentiality, and fostering a culture of trust and respect.
7. A professional work ethic that reflects DCDD values of commitment to service, innovation, ethical practice,
accountability, impartiality, diversity, and respect.
Further information
The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A
criminal history will not exclude an applicant from this position unless it is relevant to the position.
