Business Intelligence Analyst

About Inner West Council

Inner West Council (IWC) is among Sydney's larger local metropolitan local government councils looking after a community of 201,000 people living in some of the inner city's most vibrant, creative, liveable, and diverse suburbs. As we continue to deliver quality, innovative, and inclusive programs and services, we invite you to join in on our journey towards becoming the best council for our community.

The community is at the heart of IWC, and our values of Integrity, Respect, Innovation, Compassion and Collaboration are at the centre of everything that we do.

We offer flexible career life balance with hours that allow you to relax and recharge. We offer a variety of flexible work arrangement options (e.g. flexible hours and working from home) where appropriate giving you even greater quality of work life balance.

Permanent employees benefit from our great value gym membership from $17.95/week giving access to a vast network of gyms in Sydney.

About the role

As the Business Intelligence Analyst for our Resource Recovery Services, you will play a pivotal role in driving data-informed decision-making across the Resource Recovery functions. You will be responsible for conducting detailed analysis and generating insightful reports that directly influence the strategic direction of the section.

Working closely with internal stakeholders including Managers, Coordinators, the Contract Manager, and Administration Officers. You will ensure that operational performance is continuously monitored and improved through robust data analytics and reporting frameworks.

Key responsibilities include:

• Leading regular reviews of systems and processes to identify opportunities for improvement.
• Coordinating and managing business improvement initiatives to enhance service delivery.
• Monitoring and reporting on service unit outputs to support performance tracking and accountability.
• Supporting the development of policies through evidence-based insights.
• Investigating and implementing emerging technologies to optimise operations.
• Ensuring timely maintenance and troubleshooting of software and hardware to minimise downtime.

This role is ideal for a proactive and analytical professional who thrives in a collaborative environment and is passionate about leveraging data to drive operational excellence.

Please read the Position Description to familiarise yourself with all the requirements and conditions of the role.

Remuneration

$104, $117, % Superannuation

Some of the required skills, experience and qualifications

Essential Criteria

1. Tertiary qualifications in Information Technology, Waste/ Resource Recovery/ Environmental Science, or a related field and/or an equivalent course of study and relevant industry experience in data and business analysis.
2. High level analytical and data processing skills with an ability to make recommendations based on the analysis of business requirements and needs.
3. Demonstrated practical experience and knowledge of the business and/or data analysis requirements of a Local Councils Resource Recovery and Fleet Services section.
4. Experience working with technology, including installing and configuring computer software and hardware.

Enquiries

Nick Teoh, Coordinator Resource Recovery Contracts and Operations on

Closing Date

Sunday 28 September 2025, 11:30PM

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How to Apply

We recommend you read the Position Description for the role to make sure your application addresses the requirements of the position. Council is an equal opportunity employer and welcomes all applicants. Please advise us within the application if you need support, reasonable adjustments to participate successfully in the recruitment process.

All new workers must be and remain fully vaccinated against COVID-19 prior to beginning their work or hold a valid medical contraindication.

Eligibility for employment/Pre employment Checks

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks as required for the position. This may include police records checks, certified copies of relevant qualifications, Driver's Licence and proof of work rights in Australia (please refer to the Position Description for the specific qualifications/requirements for the role). Copies of any sighted documents will be kept by IWC for its records as proof of verification.

For more information about work rights in Australia please visit the Department of Home Affairs website.

Inner West Council is proud to be an inclusive and equitable employer

We welcome applicants from all backgrounds and experiences and are committed to reflecting the diversity of our community. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people with disability, culturally and linguistically diverse communities, LGBTQ+ people, veterans, young people, and mature age workers.

This commitment to diversity and inclusion is one of the many reasons we were named the 2023 AR Bluett Award Winner as the most progressive council in NSW. We're also proud recipients of the 2023 Australian Business Awards Employer of Choice and the 2025 NSW Local Government Excellence Award for Organisational Diversity and Inclusion.

Reasonable Adjustment Assistance

IWC are intent on respecting the rights and improving opportunities for people with disability. Should you require adjustments or support for your application and throughout the recruitment process and beyond, please Click here for more information on reasonable adjustments