Rostering & Administration Officer

4 days ago

Cairns, Queensland, Australia HomeCaring Pty Ltd Full time $60,000 - $80,000 per year
Are you an experienced NDIS & Aged Care Rostering Officer? Apply now
About Us

Home Caring part of The Caring Group is a private company focused on delivering high quality home care in the aged and disability care community across Australia. We are growing rapidly and expanding our team to deliver on our strategic goals.

We are committed to delivering sensitive and respectful client-centred care, offering a wide range of services such as complex care, high needs, personal care, respite, domestic assistance and home maintenance in the comfort and privacy of the clients' homes.

About The Position

The Rostering Officer will assign Support Workers to services and liaise with clients. This role requires a high level of customer service, ability to multi-task and be able to work in a fast-paced environment. You will also be required to provide administrative support, greet and direct visitors, answer and respond to calls and emails.

Your Responsibilities:
  • Handling internal or external communication or management systems
  • invoicing and sending out client statements
  • Answering calls in regards to enquiries from customers and brokerage partners
  • Rostering support workers for shifts
  • Working with Case managers to make sure all rosters adhere to the clients plans
  • Liaise with other departments such as HR and Case Managers
  • Investigate any issues for services and supervise client management systems
  • Accurate documentation of transactions in client management systems
  • Admin and ad hoc duties

Next Step

Check out our main websites  to understand more about our business and how we operate.

If this sounds like an opportunity fit for you, get started and click "Apply Now"

Any questions about the role, please email

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