
State Manager Home Assessing
7 days ago
The role
Provide direction, support, training, and coaching to ensure the accountability and purpose of each member of the Home Assessing team is clearly understood and skills are developed to support planned business performance.
- Direct responsibility for the On-road Assessing Team, Desktop Assessing Team
- Act as key department liaison for internal and external stakeholders.
- Work closely alongside the Commercial Manager to vet and procure selected supplier services with appropriate governance, compliance and contractual frameworks, attending interstate when required.
- Lead, drive, and develop capability team meetings with your Direct Report(s) and develop frameworks that will produce a highly engaged and technically strong, customer-focused home and office-based Desktop Home Assessing team.
- Coach, develop, mentor, and support your Direct Report(s) to ensure the entire team's performance is in line and exceeds key performance indicators and service standards, including internal processes, WH&S regulatory frameworks, and compliance requirements
- Act as the escalation point in complex negotiations and high-profile disputes, working closely with the Claims Management Team.
- Implement and oversee WH&S regulatory frameworks to ensure risks are stringently managed
- Monitor, manage, and audit tactical supplier performance to ensure that agreed Procurement protocols are executed in accordance with agreed contractual and best practice standards and generate the required cost and service delivery outcomes
- Identify and report on key trends within the Home Assessing team, as well as external practices that could present risks or opportunities to Auto & General
- Work collaboratively and effectively across the end-to-end Home value chain to ensure controls consistently deliver against overall business objectives
- Lead the Home Assessing Team through Change Programs
- Maintain strong knowledge of market developments in the Building Repair industry, regulatory requirements, company processes, systems, products, and brands.
What experience you'll bring
- Extensive Senior Leadership experience through leading teams for a minimum of 5 years.
- Minimum 5 years' experience and strong knowledge of the Home Assessing, Building Repair and Restoration environment and associated market practices and standards.
- Experience leading a team of professionals and operating effectively as part of a team with accountability for business results.
- Strong commercial acumen and proven capability in the development and execution of strategic programs of work.
- Exceptional time management and organisational skills.
- Strong verbal communication skills, effective with both customers & industry professionals when negotiating best business outcomes.
- Strong, accurate written communication skills, including report writing.
The benefits of working at A&G
- Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
- Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
- Grow with us - we've got learning and professional development opportunities to suit everyone.
- Give back- our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
- Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
- Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
- Save money- as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
- Access to A&G's employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.
About us
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.
We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
-
State Manager Home Assessing NSW
7 days ago
Brisbane, Queensland, Australia Auto & General Australia Full time $120,000 - $180,000 per yearBrief DescriptionThe roleProvide direction, support, training, and coaching to ensure the accountability and purpose of each member of the Home Assessing team is clearly understood and skills are developed to support planned business performance.Direct responsibility for the On-road Assessing Team, Desktop Assessing TeamAct as key department liaison for...
-
Team Leader Home Assessing
7 days ago
Brisbane, Queensland, Australia Auto & General Australia Full time $90,000 - $120,000 per yearBrief DescriptionThe roleThe Home Assessing Team Leader plays a pivotal role in guiding and overseeing the Home Assessing Team, who are responsible for assessments of impacted properties, cost validation, ensuring high scope accuracy and end-to-end management of claims assigned to them.Working at the helm of a Victorian-based team, the Home Assessing Team...
-
Assessment Officer
7 days ago
Brisbane, Queensland, Australia Queensland Government Full time $90,000 - $110,000 per yearThis position is based in Brisbane. The successful candidate may be able to apply for flexible working arrangements, including working remotely at a Regional QBCC office (subject to approval and availability) and working from home for up to two days per week.Please note: QBCC will be relocating from West End to the Brisbane CBD at the end of 2025.Key...
-
Lead, Finance, State Library
7 days ago
Brisbane, Queensland, Australia State Library of Queensland Full time $120,000 - $180,000 per yearTake on a leadership role where your financial expertise will make a lasting impact on one of Queensland's most valued cultural institutions. As Lead, Finance, you'll oversee State Library's Finance function including the provision of management accounting, and statutory reporting services.This is a hands-on leadership role where you'll guide a...
-
ICU consultant for home care visits
1 week ago
Brisbane, Queensland, Australia Intensive Care At Home Pty Ltd Full time $120,000 - $200,000 per yearICU Consultant - Home Care VisitsLocation: Brisbane, AustraliaPosition Type: Part-Time/ContractAbout the ClientAn opportunity is available for an Intensive Care Consultant to provide home care visits for a young, long-term intensive care at home client in Brisbane. The client is a young woman who was diagnosed with a brainstem glioma at age 14. She later...
-
Motor Assessing Manager
7 days ago
Brisbane, Queensland, Australia Auto & General Australia Full time $90,000 - $120,000 per yearBrief DescriptionThe roleThe Motor Assessing Manager is responsible for leading, developing & driving the Assessing Business via a team of technical, process and customer service experts to drive market-leading cost capabilities via the application of Auto & General's Repair Method and Assessing Quality Assurance Framework.Celebrate success whilst promoting...
-
Relationship Manager
7 days ago
Brisbane, Queensland, Australia Colonial First State Full time $90,000 - $120,000 per yearJob DescriptionAre you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to...
-
Assessing Parts Manager
7 days ago
Brisbane, Queensland, Australia Auto & General Australia Full time $90,000 - $120,000 per yearBrief DescriptionThe roleTo manage the Parts function and to achieve targets that align with the strategic objectives of Claims and Assessing.To motivate and develop team-members to achieve individual and team goals, and to contribute to change and improvement initiatives.To effectively monitor and manage performance to ensure optimal cost, quality and...
-
Queensland State Manager
3 weeks ago
Brisbane, Queensland, Australia At Full timeAdd expected salary to your profile for insights Ventair Pty Ltd is a specialist supplier of ventilation products, 3-in-1 bathroom heaters, ceiling fans, and energy-saving solutions.We\u2019re a well-established company servicing the electrical wholesale industry, and we\u2019re currently offering a full-time position for a Queensland State Manager based in...
-
Scientist (Risk Assessment)
4 weeks ago
Brisbane, Queensland, Australia Queensland Government Full timeBring legacy to life. For the future of Queensland and the world. #DPIcareers. Join us and be a part of our ongoing prevention and response to biosecurity threats. Work as part of a team to prepare evidence-based pest risk assessments that will be used to prioritise invasive and potentially invasive animal and plant species.Biosecurity Queensland (BQ) plays...