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Front Office Receptionist

2 weeks ago

Bendigo Goldfields Macedon Ranges, Australia Quest Bendigo Full time $40,000 - $60,000 per year

Quest Apartment Hotels is the largest and fastest growing serviced apartment operator in Australasia with a network of over 150 franchised properties across Australia, New Zealand and Fiji. Quest is now one of the top 15 serviced apartment providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australia. 

Quest Bendigo  is a well appointed and 4.5 Star rated 38 apartment Quest Apartment Hotel. Comprising of studio, one, two bedroom and three bedroom apartments and located just a short walk from the CBD of Bendigo.

We are now seeking an enthusiastic Front Office Receptionist to join our fantastic team on a part-time basis. Working approximately 2-3 days a week across both Quest properties in Bendigo. 

The successful candidate will be responsible for all areas of Front Office Reception, with tasks including, but not limited to:

  • Responding to accommodation enquiries & processing reservations
  • Performing check-ins & check-outs
  • Maintaining accurate guest accounts & guest history
  • Delivering a high level of professional customer service
  • Ensuring all aspects of front office/reception run smoothly

The successful candidate will be required to demonstrate the following:

  • Passion for providing friendly, personalised customer service
  • Excellent communication and time management skills
  • High level of attention to detail
  • Enjoy working both autonomously and in a team environment
  • A genuine interest in a career within the hospitality industry
  • Hotel Reception experience desirable but not essential

Previous front office/reception experience is preferred, ideally in a hospitality/travel/tourism environment. Experience with sales and industry qualifications will be highly regarded.

The successful applicant must be flexible and available to work shifts which are mostly afternoon/evening and weekends with a rotating roster which includes public holidays.

Applications should include a letter of application and CV and be directed in person to the Property Manager at Quest Bendigo, 489 High Street Golden Square, Bendigo and by email at  

Applicants must have the right to work in Australia.

Attention: Property Manager

Quest Bendigo