Operations Centre Coordinator

2 days ago

Keilor Park, Victoria, Australia MA Services Group Full time $60,000 - $80,000 per year

M.A. Services Group is a rapidly expanding business offering a wide range of security services delivered by highly experienced and qualified personnel. We are currently seeking experienced, motivated and passionate candidates to join our team on a full-time or part-time basis as Operations Centre Coordinators within our Retail Security division.

Are you passionate about ensuring safety and security through cutting-edge technology? Do you have a keen eye for detail and thrive in fast-paced, dynamic environments? Join our Operations Centre, where we utilise state-of-the-art systems to safeguard retail stores and assets in real time.

Key Responsibilities:

As an Operations Centre Coordinator, you will be at the forefront of real-time security operations, ensuring the security of retail stores and assets. Your key responsibilities include:

  • CCTV Operations: Utilise multiple camera feeds across store locations to support theft prevention and store safety
  • Alert Triage & Response: Respond to and triage all loss prevention technology alerts, prioritising response based on threat level and evidence quality
  • Direct Collaboration with On-site Security: Work closely with in-store Retail Security team members, providing immediate, actionable intelligence and response strategies through radio communication systems
  • Real-Time Incident Response: Respond quickly to security alerts, escalate incidents when necessary, and communicate effectively with security and store management to resolve issues
  • Database Management: Maintain accurate security data for reporting and analysis purposes, supporting trend identification and operational insights
  • Documentation & Reporting: Complete Auror reports for theft incidents and preventions; accurately document all incidents with detailed reports for follow-up actions
  • Multi-Agency Coordination: Report incidents to police or centre security when required, coordinating multi-agency responses

Skills & Experience:

  • Experience in a Security Operations Centre, Retail Security or similar security-focused role
  • Current Victorian Security Licence
  • Current First Aid Certificate
  • Current National Police Check (not older than 6 months)
  • Knowledge and understanding of CCTV and camera systems
  • Ability to quickly assess and respond to situations in real time
  • Excellent communication skills for coordinating with retail security personnel and external agencies
  • Strong attention to detail and problem-solving abilities
  • Proficiency with security reporting systems (Auror experience highly regarded)
  • Strong computer literacy including Microsoft Office Suite (Word, Excel, Outlook)

Position Details:

  • Start Date: Mid to late November 2025
  • Location: Keilor Park, Victoria
  • Employment Type: Full-time & Part-time

VIC Licence No: S

  • Operations Coordinator

    2 weeks ago

    Keilor Park, Victoria, Australia MA Services Group Full time $60,000 - $80,000 per year

    Established in 2011, our company was founded with a vision to deliver high-performing, customer-centric solutions across Retail Security, Security Services, Cleaning, and Maintenance.Today, we operate nationwide, with a strong presence in every state and territory, offering tailored, efficient, and industry-specific services that deliver measurable value....

  • Centre Coordinator

    1 week ago

    Noble Park, Victoria, Australia bestchance Child Family Care Full time $60,000 - $80,000 per year

    *What We Offer:*Competitive annual salary (10% above award) with generous salary packaging of up to $15,900 each FBT yearPaid Parental Leave program for all on-going employees (after 12 months' of service)Be part of a close knit and dedicated team who are supportive, approachable and truly passionate about delivering excellenceDiscounted rates (50% off gap...

  • Retail Marketing Coordinator

    2 weeks ago

    Keilor Park, Victoria, Australia Lombard The Paper People Full time $80,000 - $120,000 per year

    POSITION SUMMARYThe Retail Marketing Co-ordinator will be responsible for optimising the digital sales channel and in-store retail store performance through driving store traffic, sales transaction value, conversion rates and customer experience. ENVIRONMENT, RELATIONSHIP AND SCOPEThe nature of this key marketing position is to develop and implement the...

  • Mid Weight Graphic Designer

    6 days ago

    Keilor Park, Victoria, Australia Lombard The Paper People Full time $60,000 - $80,000 per year

    POSITION SUMMARYTo be an experienced, creative and organised Mid Weight Graphic Designer for our Retail Division Lombard Party & Events, owned and operated by Lombard The Paper People. To help us translate our vision through creative design for our range of products and in all our communication mediums.To be responsible for the co-ordination of artwork from...

  • Landscape Site Supervisor – High-End Residential Gardens

    4 days ago

    Keilor Park, Victoria, Australia In Season Landscaping Full time $90,000 - $120,000 per year

    Step Into a Leadership Role with a Company That Values True CraftsmanshipAre you a skilled landscaper looking to step into a supervisory role?Do you thrive on structure, precision, and the satisfaction of delivering a garden that exceeds expectations?At In Season Landscaping, we specialise in bespoke, high-end residential landscapes. We're looking for a...

  • Centre Cook, Noble Park

    4 days ago

    Noble Park, Victoria, Australia Early Learning Victoria Full time $53,865 - $65,916 per year

    Application Closing Date: 05/10/ About Early Learning Victoria The Victorian Government is establishing 50 government-owned and operated early learning centres by 2032 as part of the Best Start, Best Life reforms. The centres will offer childcare, Three and Four-Year-Old Kindergarten and Pre-Prep. The centres will provide high-quality, accessible and...

  • Customer Service Operator

    1 week ago

    Noble Park North, Victoria, Australia National Patient Transport Full time $60,000 - $90,000 per year

    Customer Service Operator – Call Taker/Dispatcher (Communications Centre)$30.41/hour + 25% casual loading + shift allowances | Fast-paced, meaningful work in a supportive healthcare team in Noble Park NorthBe the voice behind the scenes. Support real patients, real-time.We're seeking confident, clear communicators with strong customer service instincts to...

  • GSE Support Coordinator

    4 hours ago

    Gladstone Park, Victoria, Australia dnata Full time $60,000 - $90,000 per year

    Melbourne, VICWant to take your career to a higher altitude? Come and bring your experience to our fast paced, exciting environment. There is nothing quite like the buzz of the Airport and as a leading ground handling business, dnata operates across all major airports in Australia so we get to feel the buzz every dayAbout The RoleWe are seeking a dedicated...

  • Dispatch and Logistics Coordinator

    10 minutes ago

    Noble Park, Victoria, Australia Nationwide Group Full time $60,000 - $90,000 per year

    *Join a Fast-Paced, Supportive Team in a role that makes a Real Difference* Noble Park Location | Free Onsite Parking & Gym | Employee Benefits Included*About Us* At Nationwide Group (NWG), we're proud to be Australia's largest provider of emergency roadside assistance, towing, transport, and storage solutions.With a team of 770+ dedicated professionals,...

  • DC Operations Manager

    4 days ago

    Deer Park, Victoria, Australia Six Degrees Executive Full time $90,000 - $120,000 per year

    The businessThis is an opportunity to join one of Australia's most recognisable retail brands as they continue to evolve their supply chain and invest in cutting-edge automation. Their purpose-built National Distribution Centre (NDC) in Ravenhall is the engine room of their omni-channel network — replenishing stores nationwide and supporting a fast-growing...