Product Owner, Capability

Help us deliver a better tomorrow

Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.  

About the opportunity

Step into a high impact role within our People Systems team. As the Product Owner, Capability & Performance Systems, you'll be part of a collaborative and purpose driven group that's enabling simplified, effective system experiences that support our workforce and business strategy. You'll lead the evolution of SAP SuccessFactors aligning system enhancements to our strategic priorities.

What you'll deliver with us

You'll be the driving force behind the delivery of SAP SuccessFactors enhancements. Success in this role means delivering business outcomes that improve user experience, enable capability uplift, and support a high performance culture. You'll work cross functionally with Centres of Expertise, Enterprise Services, and delivery partners to ensure system initiatives land with impact and are aligned with broader enterprise priorities.

You'll also

• Own, lead and develop the system product roadmaps aligned to the P&C and COEs strategy.
• Drive ongoing stakeholder engagement to ensure the system evolution aligns with compliance and strategic needs and not overinvest in tactical enhancements
• Lead the team and manage resources and capacity including estimating work size for system delivery and enhancements.
• Manage end-to-end system support and enhancements, including initiative delivery, vendor release coordination, and support activities.
• Champion commercially sensible solutions that deliver simplicity and effectiveness gains for employees, leaders and users.

About you

You're proactive and collaborative and thrive in a dynamic and complex environment. With a strong sense of accountability and a customer focused mindset, you build trusted relationships and bring people on the journey. You're adaptable, solutions oriented and driven by a passion for using technology to simplify and enhance employee experiences. 

You'll also need

• Proven experience in product ownership or system administration of SAP SuccessFactors.
• A strong understanding of HR frameworks, specifically capability and performance, including related compliance requirements.
• Demonstrated ability to lead projects and influence stakeholders, with a focus on strategic alignment and commercial outcomes.
• Solid technical knowledge of HR systems configuration, governance, and delivery models in complex environments.
• Tertiary qualifications in HR, business, or a related field (with SAP SF certifications highly regarded).

How we'll deliver for you

• Join one of the most culturally and linguistically diverse workforces in Australia, where we're all ages, genders and come from all walks of life.
• We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They're the TIES that bind our team together.
• Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose.

We're delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. 

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on