Operational Engagement

About Us
JOB DESCRIPTION
At WA Primary Health Alliance (WAPHA), we are dedicated to transforming and sustaining primary health care across Western Australia. As one of the 31 Primary Health Networks (PHNs) in Australia, we proudly manage three PHNs, guided by our Strategic Plan. Since our establishment in 2015, we've been committed to strengthening primary care through innovative partnerships and a 'one health system' approach, ensuring better access to services and improved health outcomes.

Our Work Focuses On

• Supporting general practices to deliver top-quality patient care.
• Funding local primary health services tailored to community needs.
• Connecting local services to simplify the health care system.
• Leading system-wide reform for long-term impact.

As an organisation that thrives in a dynamic environment, we embrace change and seek team members who are adaptable and flexible in their approach.

We are proud to be an inclusive organisation, welcoming applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people from diverse cultures, and people living with disabilities.

Learn more about our values and what it's like to work with us by watching the above video, or at

About The Role
We are seeking an experienced and dynamic Operational Engagement & Data Translator to join our Program Operations team. This pivotal role bridges the gap between our Commissioned Services portfolio and internal teams including Data & Analytics, Digital Services, and Finance & Reporting.

You will lead the translation of business and data requirements into actionable system and process solutions, support user acceptance testing (UAT), and build capacity across teams to enhance operational delivery through data insights and digital tools.

Location: WAPHA Head Office, Level 2, 1 Hood Street, Subiaco (Hybrid Role)
Employment Type: Full-time Maximum term contract for 12 months
[LL1]

Salary: Band 4 ($91-$97k Plus 12% Superannuation)
Key Tasks And Responsibilities

• Capture and translate business and data requirements into system or process solutions
• Communicate complex system capabilities and data outputs in business-relevant terms
• Build strong relationships with internal stakeholders across portfolios
• Facilitate workshops to gather and refine business and data insights
• Act as liaison between Commissioned Services and digital, finance, and analytics teams
• Collaborate on digital solution design and delivery with internal teams
• Design and execute user acceptance testing scenarios and monitor results
• Develop training materials and deliver sessions to upskill team members
• Provide mentorship to build analytical and digital capabilities
• Support change management activities and identify readiness gaps
• Apply WAPHA change tools and strategies to influence adoption
• Maintain current knowledge of business analysis methodologies
• Ensure compliance with organisational policies and procedures
• Prepare reports, feasibility assessments, and business cases
• Identify opportunities for innovation and process improvement through data insights

About You
To be considered for this role, candidates must meet the following selection criteria:
Essential Experience And Education

• A degree in a technical or data-focused field, or equivalent hands-on experience
• Strong ability to interpret and analyse data using statistical methods
• Skilled in turning data insights into clear, engaging presentations
• Proven track record in translating business needs into practical solutions
• Excellent communication and stakeholder engagement skills
• Confident user of Microsoft Office tools including Excel, PowerPoint, Word, Visio and Teams
• Experienced with analytics platforms such as JIRA, Practitest, PowerBI, R and Python
• Highly organised with the ability to manage competing priorities effectively

What We Offer

• Enjoy a hybrid work model, combining the flexibility of working from home with access to our state-of-the-art Subiaco office.
• We're dedicated to your growth, with a strong commitment to employee development and professional learning opportunities.
• Take advantage of generous salary packaging, with up to $15,900 for general living expenses and $2,650 for entertainment, tax-free each year.
• Access to an Employee Assistance Program for professional and confidential support when you need it.
• Additional paid parental leave to help balance work and family life.
• Enjoy a paid day off during our Christmas shutdown period.
• Benefit from our $200 annual health and wellbeing reimbursement.
• Unlock thousands of learning opportunities with full access to LinkedIn Learning.
• Study leave options available to support your academic pursuits.
• Option to purchase additional leave for greater work-life balance.
• Access long service leave after 7 years if eligible, with a full 13 weeks available after 10 years of continuous service.

To Apply
Please submit your application by clicking the 'Apply' button.
Your application should include your CV. As part of our recruitment process, you will be invited to complete an online assessment. This assessment consists of interactive questions designed to give us further insight into your experience and approach. It will simulate scenarios that you may encounter in the role.
Applications close 11:59pm Wednesday 3 rd December 2025.
WAPHA reserves the right to commence shortlisting prior to the advertised close date.
If you have any queries please email Please note that applications must be submitted via the link provided – applications received by email will not be accepted.
Applicants must hold
current, unrestricted working rights in Australia
to be eligible for this role. Candidates without valid authorisation to work in Australia will not be considered.
Please note that
WA Primary Health Alliance is not currently registered with the Department of Home Affairs to sponsor visas
.
Successful candidates will be required to provide relevant qualifications, along with documentation including a valid visa (if applicable), passport, and a National Police Check upon request.