Client Support
2 weeks ago
About the Role We're on the hunt for a proactive and engaging Client Support & Marketing Consultant to join the Client Engagement team in our Adelaide office. In this full-time role, you'll be the friendly face and voice of REMPLAN - supporting clients, building relationships, and helping tell our story through engaging marketing and design.
This role blends client service with marketing - perfect for someone who enjoys variety, solving problems, and making an impact.
About Us REMPLAN specialises in regional and urban economic analysis. Our team of economists, demographers, data scientists, planners, economic development specialists and software developers create online tools for economic and demographic analysis used by government agencies, universities, and consulting firms across Australia. We also provide advisory services for public and private sector clients.
Our mission is to get data and insights into the hands of decision-makers that are shaping our towns and cities.
Key Responsibilities
Provide professional, responsive support to clients across Australia
Maintain client records (Pipedrive CRM) and assist with product training
Manage and create content for our website and social media
Create blog posts and marketing copy that showcase client success stories and industry insights
Coordinate and design marketing materials, presentations, and email campaigns
Represent REMPLAN at events and contribute to product research
Collaborate with our business development team to identify new opportunities
About You
• Tertiary qualifications in marketing, communications, business, economics or related fields
Experience in client-facing roles and digital marketing tools.
• Strong communication, creativity, and teamwork skills.
• A natural communicator with strong writing skills and attention to detail
• Professional, creative, and collaborative in how you work
• Hold a current driver's licence
Why Join Us?
• Flexible hybrid work model: Tues to Thurs in the Tonsley Innovation District based office, Mon & Fri optional WFH
• Make a meaningful impact by supporting regional growth and development
• Work with a close-knit, values-driven team where your ideas are heard and valued
• Enjoy variety, creativity, and purpose in your day-to-day
How to Apply
Submit your CV and a brief cover letter outlining why you'd be a great fit. Applications close soon, so don't wait
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