Day Programs Coordinator

About the Role

Do you light up a room with your passion and creativity, lead with heart, and have the organisational skills to match? This is a hands-on leadership role where you'll oversee our Day Programs and group activities, ensuring every participant experiences meaningful, person-centred support that aligns with their NDIS goals.

You'll split your time between coordinating the program, supervising staff, and working directly with participants. It's busy, dynamic, and rewarding - juggling priorities, leading a team, and liaising with allied health professionals, families and community partners. If you thrive under pressure and get genuine satisfaction from seeing people achieve their goals, this could be your perfect fit.

This is your chance to truly shape our programs. We want someone who brings fresh ideas, creative thinking, and innovation to the role - someone who sees possibilities, isn't afraid to think outside the box and try new approaches to enhance participant experiences.

We are open to either part-time or full-time hours, dependent on the availability of the successful applicant.

What You'll Do

• Lead and innovate
  : Oversee daily operations of group activities, bringing fresh ideas and creative approaches to ensure they're engaging, person-centred, and aligned with each participant's NDIS goals and support plans
• Provide direct support
  : Work hands-on with participants in both individual and group settings, supporting their activities and building meaningful relationships
• Supervise and develop staff
  : Lead and support the Team Leader, Direct Support Workers and students - providing guidance, mentoring, performance feedback, and coordinating inductions and training
• Collaborate with stakeholders
  : Maintain clear, professional communication with participants, families, allied health professionals, and community partners, implementing recommended changes and strategies
• Champion safety and quality
  : Identify and manage risks while maintaining accurate, confidential, audit-ready records
• Advocate for participants
  : Ensure every person's needs, preferences, rights and goals remain at the centre of all planning and service delivery
• Drive improvement
  : Regularly review and refine processes, programs and practices to enhance outcomes
• Keep leadership informed
  : Communicate any serious incidents, reportable matters or significant risks

What You'll Bring

Essential:

• Qualifications in Disability, Community Services, or related field (or substantial relevant experience)
• Proven experience supervising or leading staff in disability, community or health services
• Demonstrated experience providing direct support to people with disability and a deep understanding of person-centred practice
• Experience coordinating programs or group activities in day programs or similar community settings
• NDIS Worker Screening Check and Working with Children Check
• Current First Aid and CPR certification
• Unrestricted Driver's Licence
• Strong IT and organisational skills with sharp attention to detail
• Excellent communication skills and ability to liaise with diverse stakeholders
• Understanding of (or willingness to learn) NDIS Practice Standards

What makes you stand out:

• You're an ideas person who brings creativity and fresh thinking to program development and can convert ideas into action
• You bring positive energy and enthusiasm that lights up the room—creating an uplifting environment for participants and staff alike
• You're a natural leader who balances empathy with accountability
• You stay calm under pressure and demonstrate resilience when facing challenges
• You genuinely understand disability-specific practice and contemporary approaches
• You build strong relationships and are committed to ongoing professional development

What We Offer

• Competitive SCHADS Award classification
• Salary packaging and remote area benefits
• Supportive team environment
• The opportunity to truly shape and innovate our programs
• Access to leadership training and professional development to further your skills and progress your career
• A role where you'll see the difference you make every single day

Location:
 LAAS Head Office, Loxton, SA 5333 (with travel to other LAAS locations in the Riverland as required)

About LAAS

Lifestyle Assistance and Accommodation Service (LAAS) was developed by community, for community and has been a leader of disability supports in the Riverland for almost 40 years. We're on a mission to provide support and opportunities that 
enrich, empower
 and 
enable
 people with disability to be more independent and achieve their full potential. Our values - 
Collaboration, Innovation, Inclusion, Flexibility,
 and 
Opportunity
 - aren't just words on a wall; they're how we work every day.

For a confidential conversation about this opportunity, please contact 

How to Apply

Please submit your resume and a cover letter addressing the following key selection criteria:

1. Leadership and Staff Development:
    Your experience supervising or leading staff in disability, community or health services, including mentoring, performance feedback and coordinating staff inductions and training
2. Disability Support and Person-Centred Practice:
    Your experience providing direct support to people with disability and understanding of person-centred practice and contemporary disability support approaches
3. Program Coordination and Innovation:
    Your experience coordinating programs or group activities, with examples of bringing fresh ideas and creative approaches to enhance participant experiences
4. Communication and Stakeholder Collaboration:
    Your ability to build strong relationships and liaise professionally with participants, families, allied health professionals and community partners
5. Organisational Skills and Quality Management
   : Your organisational and planning abilities, including managing competing priorities under pressure and maintaining accurate records

LAAS is committed to creating an inclusive workplace. We encourage applications from people of all backgrounds and abilities.