Implementation Consultant

6 days ago

Sydney, New South Wales, Australia JobAdder Full time $90,000 - $120,000 per year

The Role:

An Implementation Consultant is responsible for a customer's successful transition to JobAdder. They play a critical role in ensuring that clients have a successful onboarding experience and adopt JobAdder quickly.

  • Completing new customer account review calls.
  • Completing new customer account configurations.
  • Advising customers on the appropriate JobAdder account configuration based on their business requirements.
  • Managing customer setups, from point of sale, to go-live within the targeted timescales.
  • Providing account administration training & enablement for customers.
  • Up-keeping onboarding timelines and information within
  • Ensuring a smooth transition and handover of a customer to our wider customer success team.

You:

  • Ability to manage multiple customers and deadlines simultaneously
  • Demonstrated precise and compelling written communication skills with great attention to detail.
  • Experience collaborating in team environments, with an ability to work effectively with both technical and non-technical peers.
  • Digital Fluency: A strong aptitude for leveraging technology to amplify learning, productivity, and delivery.
  • Exceptional listening skills and the ability to assess new information quickly.
  • Capacity to take a consultative approach to problem-solving and partner with stakeholders to achieve desired outcomes.
  • Previous experience in project management is advantageous.

About JobAdder:

At JobAdder, we're not just another software company — we're a global leader in recruitment technology. With over 200 passionate team members across 5 countries and 25,000+ users worldwide, we're reshaping the future of hiring.

Our powerful recruitment management platform empowers companies and agencies to streamline their processes, gain a competitive edge, and connect the right people to the right roles.

We believe recruitment is all about people. Our mission? To help recruiters focus on what really matters — building meaningful, impactful relationships and changing lives — by removing the mundane administrative tasks that slow them down. With JobAdder, we supercharge productivity, increase efficiency, and ensure that recruiters can truly focus on the human side of their work.

We're on a journey to make recruitment smarter, more joyful, and more efficient for everyone. Our vision is to become the world's most-loved recruitment platform, and every team member contributes to our success through our core values: Empathy, Customer Focus, Innovation, and Results.

Perks & Benefits:

  • Competitive salary and annual remuneration reviews.
  • Health & wellness benefits to support your physical and mental well-being.
  • Remote work model with co-working options available.
  • Supportive team – Fun, caring colleagues with regular team-building activities and social events.
  • Career experiences – Lateral, vertical, and rotational opportunities for development.
  • Generous leave – Including birthday leave, a Joy day every quarter, and extra time off over Christmas.
  • Paid parental leave – Generous leave, plus continued superannuation contributions while you're off.
  • A happy, respectful and energetic work environment where 95% of employees recommend working at JobAdder (check out our Glassdoor reviews)

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