Pre- Construction Coordinator

5 days ago

Gold Coast, Queensland, Australia Core Talent Full time $60,000 - $80,000 per year
Job Purpose

Key Responsibilities:
  • Complete weekly workflow of all projects to ensure targets are being achieved and customers are progressing effectively through the pre-site phase of construction. Ensure all workflow tasks and notes are accurate and up to date.
  • Ensure timely and professional customer service is delivered to our customers. Including regular weekly or fortnightly updates via phone and Customer Portal note to achieve a high level of customer satisfaction.
  • Complete introduction call within 48 hours of receipt of signed contract
  • Monitor all "Bins" including Building Approvals lodged and not received to ensure all jobs are moving efficiently through the approval process and any RFIs released by the developers, councils or certifiers are actioned within 48 hours from receipt.
  • Ensure any missed calls or emails received are returned within 24 hours.
  • Liaise with other departments and subject matter experts within the business to be able to communicate accurately, avoid roadblocks and achieve the desired results.
  • Drive positive Product and Google review results.
  • Follow current procedures and checklist with a high level of accuracy and attention to detail.
  • Accurately complete data entry into Framework reflecting communication had with clients and progress updates of the file.
  • Manage complaint resolution effectively and in a timely manner.
  • Participate and contribute to an effective and productive team environment.
  • Provide effective feedback and suggested improvements to processes and systems.
  • Attend workflow and other relevant team meetings as required.
Qualifications, Skills and Experience
  • A minimum of 1 years in high volume administration and customer service
  • Experience in a similar role within the residential building industry (preferred)
  • A proven track record of quality customer service delivered to clients via telephone or face to face.
  • Able to work collaboratively with other departments / staff to achieve positive outcomes.
  • Proficient in Microsoft Office - Word, Excel, Outlook
  • Customer-centric professional
  • Strong interpersonal/communication skills, both verbal and written
  • Strong problem-solving skills
  • Strong organisational skills
  • Able to work autonomously.

Core Talent

  • Pre And Post Construction Administrator

    3 days ago

    Gold Coast, Queensland, Australia Gemlife Administration Pty Ltd Full time

    Based on Gold Coast in our new state of the art Head Office- Hard work and fun go hand in hand - we celebrate the wins- A company with a pipeline of work experiencing massive growth.**Join our vibrant team as an all-round Construction Administrator. We are dedicated to delivering high-quality luxury homes, and your role will be instrumental in ensuring both...

  • Construction Project Coordinator

    1 week ago

    Gold Coast, Queensland, Australia beBeeProject Full time $80,000 - $110,000

    Construction Project Coordinator JobThis role focuses on supporting the management and execution of construction projects. As a key member of our team, you will oversee administrative tasks, ensure operational efficiency, and maintain effective communication among stakeholders.Key responsibilities include:Monitoring task progress, allocations, and processes...

  • Residential Construction Project Coordinator

    2 days ago

    Gold Coast, Queensland, Australia beBeeConstructionAdministrator Full time $70,000 - $90,000

    Job Title: Construction AdministratorA construction administrator plays a crucial role in assisting with the smooth execution of construction projects and delivering exceptional customer service from pre-site through to handover. Key responsibilities include coordinating with clients, certifiers, councils, and sub-contractors; effective communication is...

  • Pre-construction Termite Prevention Specialist

    4 weeks ago

    Gold Coast, Queensland, Australia Rentokil Pest Control South Africa Full time

    We are looking for a Pre-Construction Termite Prevention Specialistto join our team working in the Gold Coast Region.Stevie Redback is a division of Rentokil Initial, providing local knowledge and supported by national expertise What to expect from a role as a termite technician: A fully maintained company vehicle including fuel card All the tools you need:...

  • Pre-Construction Termite Prevention Specialist

    2 days ago

    Gold Coast, Queensland, Australia Rentokil Initial Full time

    We are looking for a Pre-Construction Termite Prevention Specialist to join our team working in the Gold Coast Region.Stevie Redback is a division of Rentokil Initial, providing local knowledge and supported by national expertise**What to expect from a role as a termite technician**:- A fully maintained company vehicle including fuel card- All the tools you...

  • Pre-site Team Leader

    5 days ago

    Gold Coast, Queensland, Australia At Full time

    Add expected salary to your profile for insights Coral Homes is one of Queensland's largest and most trusted home builders, with an expansive display home program and a service region spanning most of Australia's eastern seaboard.Our commitment to quality, value, and exceptional customer service has earned us a strong reputation for delivering on our...

  • Pre-Site Team Leader

    2 weeks ago

    Gold Coast, Queensland, Australia at Full time

    Add expected salary to your profile for insightsCoral Homes is one of Queensland's largest and most trusted home builders, with an expansive display home program and a service region spanning most of Australia's eastern seaboard. Our commitment to quality, value, and exceptional customer service has earned us a strong reputation for delivering on our...

  • Construction Process Specialist

    2 days ago

    Gold Coast, Queensland, Australia beBeeCustomer Full time $90,000 - $105,000

    As a Pre and Post Construction Administrator, you will play a pivotal role in ensuring customer satisfaction by efficiently managing processes and resolving issues.The ideal candidate will possess previous experience in construction, with a solid understanding of the pre and post-construction phases. They will have strong organisational skills to manage and...

  • Construction Project Coordinator

    2 days ago

    Gold Coast, Queensland, Australia beBeeOperations Full time $90,000 - $120,000

    As a Construction Operations Manager, you will lead and support the head office construction operations team across residential and commercial projects.You will coordinate documentation, approvals, and compliance for smooth handover to site teams.Work closely with Site Managers, Construction Managers, and Development teams to align priorities.E nsure...

  • Construction Project Coordinator

    1 day ago

    Gold Coast, Queensland, Australia beBeeBuilding Full time $90,000 - $140,000

    Job DescriptionWe are seeking an experienced Construction Service Officer to provide administrative and operational support for construction projects.The ideal candidate will have a strong background in construction administration, property management, or a related field.They should possess excellent organizational skills, attention to detail, and the...