Pre-site Team Leader

2 weeks ago


Gold Coast, Queensland, Australia At Full time
Add expected salary to your profile for insights Coral Homes is one of Queensland's largest and most trusted home builders, with an expansive display home program and a service region spanning most of Australia's eastern seaboard.
Our commitment to quality, value, and exceptional customer service has earned us a strong reputation for delivering on our promises.
With our customers at the heart of everything we do, we continually refine and innovate our home designs to create a stunning collection of homes tailored to modern lifestyles.
About the role We are excited to offer a unique opportunity for a dynamic and experienced Pre-Site Team Leader to play a pivotal role in optimising customer service and operational efficiency within the Coral Homes specialised division, focused on Knock Down Rebuilds (KDRB), Acreage, and other complex residential projects.
Key Responsibilities Lead, support and mentor a team of Pre-Site Coordinators.
Run weekly workflow meetings and ensure accurate customer communication and records.
Drive service and process improvements to enhance customer experience and efficiency.
Manage escalated customer cases and ensure high-quality communication and documentation.
Recruit, train and develop team members while maintaining high performance standards.
Stay informed of relevant council, certifier and regulatory requirements.
About You Proven experience in pre-site leadership within residential construction.
Strong knowledge of the end-to-end pre-site process within volume building.
Skilled in team development, customer service, and conflict resolution.
Proactive, detail-oriented, and committed to continuous improvement.
Confident communicator with a collaborative and professional approach.
Honest, reliable, and fosters positive team relationships.
How to Apply We are interested in speaking with highly motivated, results focused individuals who can hit the ground running, with the energy and commitment required for this role.
If this sounds like you, please click the 'Apply' button nowAt Coral Homes, we are committed to employing individuals who align with our core business values and meet the requirements of the role.
As part of the recruitment process, there are a number of compliance checks which may be conducted for a role including police /criminal background checks, medical, drug, and alcohol testing, and reference checks.
Only Australian or New Zealand Citizens, Australian Permanent Residency holders, and candidates with full-work rights in Australia should apply.
Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions: Which of the following statements best describes your right to work in Australia? Do you have customer service experience? What's your expected annual base salary? How much notice are you required to give your current employer? How many years' experience do you have in the construction industry? Do you have pre-site construction experience? Do you have experience as a Team Leader?Coral Homes is one of the largest, most respected home builders in Australia, with a vast building area and display home network spanning from Bundaberg to Sydney and west to Toowoomba.
Each home constructed by Coral Homes showcases the highest standard of quality and workmanship with the best materials sourced from leading suppliers.
Every member of the Coral Homes team, from our trained sales consultants to our Head Office staff and qualified tradespeople, is committed to making the process of constructing your new home a stress free, pleasurable and rewarding experience.
Source: This is an extract from the company's own website.
Coral Homes is one of the largest, most respected home builders in Australia, with a vast building area and display home network spanning from Bundaberg to Sydney and west to Toowoomba.
Each home constructed by Coral Homes showcases the highest standard of quality and workmanship with the best materials sourced from leading suppliers.
Every member of the Coral Homes team, from our trained sales consultants to our Head Office staff and qualified tradespeople, is committed to making the process of constructing your new home a stress free, pleasurable and rewarding experience.
Source: This is an extract from the company's own website.
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