Construction Process Specialist

3 days ago

Gold Coast, Queensland, Australia beBeeCustomer Full time $90,000 - $105,000

As a Pre and Post Construction Administrator, you will play a pivotal role in ensuring customer satisfaction by efficiently managing processes and resolving issues.

The ideal candidate will possess previous experience in construction, with a solid understanding of the pre and post-construction phases. They will have strong organisational skills to manage and prioritise multiple tasks concurrently, as well as excellent written and verbal communication skills to interact effectively with homeowners, internal teams, and subcontractors.

Your responsibilities will include:

  • Acting as the primary liaison for homeowners submitting warranty claims
  • Collecting and reviewing warranty claims, ensuring all necessary documentation is provided for efficient processing
  • Scheduling and coordinating inspections with homeowners and contractors to assess and address warranty-related issues
  • Working collaboratively with internal teams and subcontractors to facilitate the timely resolution of warranty claims
  • Maintaining accurate records of contract variations, subcontractor packs, warranty claims, resolutions, and customer communications

You will be part of a dynamic organisation that values teamwork and a positive team culture. We empower our people to take ownership of their jobs and lead by example. If you're passionate about customer service, have a good understanding of construction, and have a keen eye for detail, we want to hear from you.

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