Front Office Attendant

6 days ago

Gold Coast, Queensland, Australia JA Unity Property Services Full time $104,000 - $130,878 per year

Front Office Attendant – Accommodation Resort

We are seeking a friendly and professional Front Office Attendant to join our team at our busy accommodation resort. The ideal candidate will be the first point of contact for guests and play a key role in ensuring their stay is comfortable and memorable.

Key Responsibilities:
  • Greet guests warmly and provide exceptional customer service at all times
  • Manage check-in and check-out procedures efficiently using Resly property management system
  • Assist guests with enquiries, bookings, and local information
  • Liaise with housekeeping and maintenance teams to ensure rooms are guest-ready and issues are resolved quickly
  • Handle payments, reservations, and daily reports accurately
  • Maintain a clean, organised, and welcoming reception area
Requirements:
  • Experience with Resly PMS (essential)
  • Strong knowledge of housekeeping requirements and procedures
  • Excellent communication and interpersonal skills
  • Ability to multitask and problem-solve under pressure
  • High attention to detail and strong organisational skills
  • Monday - Friday only - No Weekends
  • hours per week
What We Offer:
  • A supportive and friendly team environment
  • Training and development opportunities
  • The chance to work in a beautiful holiday destination

If you are motivated, guest-focused, and have the skills we're looking for, we'd love to hear from you

Apply Now by sending your resume and cover letter to

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