Account Executive

Job Summary
Predominantly servicing the SME sector for customers with fleets from 5 to 500 but looking to expand and grow in the coming years, JCT600 Vehicle Leasing Solutions (VLS) has excellent systems and products with a highly professional, experienced and friendly team. Our size allows us to be flexible, quick and innovative in responding to customer needs. Currently operating a fleet of 7,000 the objective is to achieve profitable growth to expand the fleet to 10,000/ 15,000 in the coming years.

As an Account Management Executive, you will maintain and grow current "multi bid" accounts where you will drive renewals and incremental growth in vehicle orders. You will be a champion for excellence in customer service for JCT600 VLS and our customers through effective account management. You will be the 'Key Interface' in defining customer needs and JCT600 VLS's ability to meet those needs through our products and services.

It is our ambition to make JCT600 the best place to work. This is a fantastic opportunity to take the next step of your career with a business that is focussed on you and your training and development, whilst offering you a flexible, supportive, and fun working environment in which you can thrive

Key Responsibilities Will Include

• Developing strong relationships with your customers to achieve individual objectives and targets against the Account Management Plan, being the first point of contact.
• Accountability for maintaining and increasing the number of vehicle renewals.
• Working with the Account Manager to provide account plans with the objective of protecting the current business and grow JCT600 VLS wallet share.
• Serving as the liaison between the customer and JCT600 VLS in regard to achieving objectives for orders, escalating any roadblocks to securing business and closing deals and ensure the highest standard of courtesy and integrity when interacting with customers.
• Ensuring a clear understanding of contracts including Pricing, Management Fees, Services, Products, Service Levels, Profit Share, Excess Mileage, and Expiry Dates, as well as fully understanding the various vehicle funding methods and the costs and benefits to each for customers including and not limited to contract hire, purchase, employee car ownership and salary sacrifice.
• Producing proposals and quotations and convert quotations to orders with a proactive approach to customers where appropriate.
• Maintaining a positive and purposeful approach to the business vision and values of JCT600 VLS.

Qualifications

• A comprehensive understanding of our industry and experience in managing corporate and SME accounts is desirable.
• A customer centric approach; always striving to deliver service above customer expectations, and the ability to create and develop a culture of continuous improvement.
• Ability to manage personal workload and time effectively and to work to strict timescales having excellent process, quality and administration skills.
• Self-motivation and professional with the ability to multitask whilst delivering exceptional customer service.
• A strategic thinker, confident with the ability to effectively communicate persuasively with others, passing on information accurately and promptly.

Why join JCT600 and what is in it for you?
As part of our ambition to be best place to work, we offer:

• £28,800 OTE dependent upon experience.
• A life assurance plan and a company pension subject to T&C's.
• 26 days annual leave, increasing to 28 days at 5 years' service and 30 days at 10 years' service (from 1st July 2022) plus bank holidays.
• Flexible and hybrid working policies.
• 26 weeks paid maternity leave and 4 weeks paid paternity leave.
• A range of training and leadership development programmes.
• Colleague referral scheme worth up to £1000 per referral.
• Preferential Service Rates (This includes family and friends)
• Long service reward and Loyalty incentives.

Our Ambition
Read more about our Employee Benefits - JCT600

It is our ambition to make JCT600 the best place to work. We aim to treat our colleagues with respect and support their development. Everyone connected with JCT600 contributes to our success, cares about performance and strives to be the best they can be. This creates a sense of fun, caring and teamship which is unrivalled in its industry. Our ambition is also to make JCT600 the best place shop. It feels different. Our people care about customers and show genuine interest in them as individuals. We don't want them to feel processed. Because our teams are great and customers are delighted it follows that JCT600 will become the best dealer partner a Brand could hope for. We can invest, we perform well and our people are a pleasure to deal with. JCT600 simply want to be the best people to do business with.

JCT600 provides equal opportunity to all candidates and employees. Integral to our values is our commitment to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.