CRM Manager

4 days ago

Rosebery NSW, Australia Jivaro Full time
  • Driving strategic CRM development for audiences worldwide
  • Joining one of the most advanced CRM teams in the industry
  • Innovative company culture, central Sydney location + WFH flexibility

An opportunity to join one of the most advanced CRM teams in the Retail industry and be part of one of the biggest Luxury brands in the world, to drive the Lifecycle Marketing strategy for both local and global audiences.

The Role:

A highly strategic role, developing & driving the overarching Lifecycle Marketing roadmap across all channels, and for both local and international customer databases, for this Luxury-leader. Working across the end to end management of Email, SMS and direct outreach campaigns, in a highly cross-functional capacity, working alongside super high-performing, advanced teams within Marketing, Clientelling, Retail, Digital & eCommerce, to deliver a best-in-class customer experience.

Essential Skills & Responsibilities:

  • A solid background within CRM & Lifecycle Marketing roles, driving strategic change
  • Demonstrated experience with managing Customer Data platforms, with exposure to multiple CRM systems, such as Salesforce, Klaviyo, Emarsys, Yotpo or similar
  • Extensive knowledge of customer journey mapping & behaviour-triggered communications strategies
  • Solid experience with developing personalisation and automation strategies, strong segmentation experience & a highly analytical approach
  • Experience in people management would be highly advantageous
  • A background in Luxury, Retail or Fashion would be very highly regarded, but not essential

The Benefits:

  • The opportunity to join one of the world's leading Luxury Retailers, with a hugely loyal, global following
  • WFH flexibility, as well as a centrally located, state-of-the-art, beautiful office space
  • Working within one of the most advanced Digital, CRM & Marketing teams within the industry, with stellar mentorship
  • Enormous opportunity to progress your career, in a business that is at the forefront of innovation, both locally and globally
  • Unique opportunity to work across both local & global strategies, within a brand that trades worldwide
  • Generous product discounts & allowances on beautiful, timeless product, plus celebratory parties and in-office wellness days
  • People-first culture, that's built on agility, forward-thinking and innovation

Excited? You should be

If this sounds of interest, please get in touch today & apply or send your resume to Charlotte -

  • CRM Manager

    4 days ago

    Rosebery, Australia Jivaro Full time

    Driving strategic CRM development for audiences worldwide - Joining one of the most advanced CRM teams in the industry - Innovative company culture, central Sydney location + WFH flexibility An opportunity to join one of the most advanced CRM teams in the Retail industry and be part of one of the biggest Luxury brands in the world, to drive the Lifecycle...

  • CRM Manager

    4 days ago

    Rosebery, Australia ksubi Full time

    Shape the way we approach our customers on digital channels - Fastest growing Australian fashion brand Internationally - Bring your passion to a highly progressive and motivated culture Founded in 1999 Ksubi has evolved into one of the world’s most recognisable and notorious brands. With three marquee retail stores in New York City, Miami and Los Angeles,...

  • Full-time CRM Specialist

    11 hours ago

    Rosebery, Australia Incu Full time

    **Full-Time CRM Specialist - Rosebery, NSW**: Key Responsibilities - Monitor and implement strategies to improve the health & performance of the customer database. - Support Marketing Manager with the roll out and maintenance of a new loyalty program. - Define customer lifecycle segments and build on our segmentation strategy to retain and grow customer...

  • Delivery Lead CRM

    2 weeks ago

    Sydney NSW, Australia Insignia Financial Full time $120,000 - $180,000 per year

    Delivery Lead CRMLocation:SYDNEY, NSW, AU, 2000MELBOURNE, VIC, AU, 3008Employment Type: Permanent Full TimeLead CRM delivery across a greenfield enterprise implementationManage and grow a team of 5+ while shaping how we use data to drive CRM successSydney or Melbourne – permanent, full-timeThe opportunity to join our teamWe're starting a major...

  • CRM Coordinator

    2 weeks ago

    Prestons NSW, Australia Polyaire Air Conditioning Products Full time $60,000 - $90,000 per year

    If you're passionate about systems, processes, and helping people use HubSpot to work smarter – we've got the role for youFixed Term 12 Month ContractCollaborative and friendly teamPrestons location with hybrid working arrangementsWe are looking for a CRM Coordinator (HubSpot) to help power the future of our customer engagement platform.You'll play a key...

  • Onboarding Consultant CRM

    4 days ago

    Sydney NSW, Australia Property Me Full time

    Join the National Leader in Cloud-Based Property ManagementOur Story:PropertyMe is Australia's #1 property management platform with over 60% market share. PropertyMe is used by more than 35,000 real estate professionals to manage over 1.8 million properties.Join a growing team, in a growing business as we continue to consistently grow our core business and...

  • CRM and Digital Marketing Campaigns Manager

    1 week ago

    Sydney NSW, Australia Arup Full time $100,000 - $140,000 per year

    MCBD (Marketing, Communications and Business Development)Asia Pacific Region SYD0001PZ Requisition #Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.We're looking for a skilled digital marketing professional to lead and deliver impactful campaigns across Australia, New...

  • Boutique Manager Australian Designer Womenswear

    12 hours ago

    Rosebery, Australia Vault Talent Partners Full time

    Our client is an **Australian Womenswear Designer** that has been established for a over a decade. This brand has walked runways across the globe and is a resident to online boutiques around the world. **Boutique Manager l Rosebery (Brand New Boutique)** **Up to $83,000pkg + Bonus + Generous Wardrobe Allowance** Working with luxurious fabrics and...

  • Retail Manager Nsw

    12 hours ago

    Rosebery, Australia La Prairie Group Full time

    **Role Purpose / Mission**: - Drive retail sales in respective cities/ location across local market and travel retail - Define retail strategy per location/ retailer/ POS in coordination with Retail Director to align sales target and means to achieve it. - Ensure service excellence across all POS and by developing the best BA team. **Main...

  • Ecommerce Manager

    1 week ago

    Rosebery, Australia Jivaro Full time

    Stunning Central Office location + WFH Flexibility - Working within one of the most advanced Digital teams in the industry - Making big impact on a household name brand An opportunity to be part of one of the most advanced Digital & eCommerce teams in the industry, to drive trade, online growth & optimisation, for one of the most recognised brands in...