Spare Parts Officer

4 days ago


Port Melbourne Victoria, Australia SYMMETRY HUMAN RESOURCES GROUP PTY LTD Full time $60,000 - $80,000 per year

Port Melbourne

Full Time

Australia's Leading Commercial Equipment Specialist

Onsite Parking

This is an exciting opportunity to join a dynamic and growing company in a critical customer-facing position.

As a Spare Parts Officer at based within their Port Melbourne facility, you'll play a vital role in delivering high-quality customer service and support to spare parts clients.

You will be responsible for the efficient processing of orders, enquiries, and requests using Salesforce, and will liaise daily with both internal departments and external customers and suppliers to ensure smooth operations and timely service delivery.

Key Responsibilities

•Provide expert advice and support on spare parts to customers.

•Maintain strong, professional customer relationships.

•Respond promptly to verbal and written customer enquiries.

•Assist in resolving complaints in collaboration with the Spare Parts Controller.

•Prepare and deliver accurate reports and quotes to customers.

•Prioritise customer orders to meet delivery deadlines.

Subject Matter Expertise

•Maintain up-to-date knowledge of products and parts.

•Process orders in line with pricing policies and communicate delays effectively.

•Collaborate with Purchasing and the Spare Parts Controller to meet market demands.

•Keep Sales Reps informed of customer updates and issues.

Administration

•Reconcile warranty spare parts with authorised service calls.

•Analyse and follow up on customer back-orders weekly.

•Manage ordering of non-stock/special items to meet timelines.

•Maintain and update pricing structures as required.

•Ensure all documentation and order processing is accurate and complete.

•Process invoices, credits, and stock returns in a timely manner.

What You'll Bring

•Strong customer service and communication skills

•Experience using Salesforce or similar CRM/ERP systems (preferred)

•High attention to detail and ability to manage multiple tasks

•Problem-solving mindset with a customer-first approach

This role offers the chance to join a supportive team in a fast-paced environment with opportunities for development and involvement in continuous improvement initiatives


  • Spare Parts Officer

    3 days ago


    Melbourne, Australia Daikin Full time

    **Our Business** At Daikin, we draw upon our many years of experience to provide air conditioning solutions to our customers to achieve superior comfort levels in residential and commercial environments. As a leading air conditioning company, Daikin has earned a reputation of world-leading performance, technological advancement, quality, and reliability. We...


  • Leongatha, Victoria, Australia Marriotts MPE Full time $40,000 - $60,000 per year

    Spare Parts InterpreterFull-time positionWe are currently seeking a Spare Parts Interpreter to join our busy Parts team here at Marriotts MPE, the successful applicant must have a basic knowledge of motorcycles and power equipment products. Experience with inventory control, invoicing, electronic parts programs and customer service is desired, however...


  • Port Melbourne, Australia Next Level Personnel Full time

    **Spare Parts Interpreter/**Store person** - Melbourne* **About the role** **Monday - Friday** **Our amazing benefits.** - Very competitive salary package, with a strong base salary, commissions and superannuation - Regular Over time available - Outstanding career growth opportunities throughout the group - Corporate health plan discounts - Extensive...


  • Melbourne, Victoria, Australia DEUTZ AUSTRALIA PTY LTD Full time $60,000 - $80,000 per year

    Join a global leader in drive systemsDEUTZ is one of the world's leading manufacturers of innovative engines, energy solutions and drive systems. Our products power construction, agricultural, material handling, transport, and energy applications worldwide.In Australia, we support customers across Australia, New Zealand, and the Pacific Islands,...


  • Melbourne Eastern Suburbs, Australia Page Personnel Full time

    Growing Manufacturing Brand - Build & Develop Your Own Role **About Our Client**: Reporting to the Customer Care Manager, your main role and responsibilities will include but not limited to: - Sales order data entry of spare part orders and obtaining correct client billing details. - Assisting to respond to customer feedback and dealing with...


  • Melbourne, Australia Inject Full time

    Entry-level role for someone who has an interest in technical products - Career progression opportunities at a national company and industry leader. - Full-time permanent Monday-Friday, Moorabbin based warehouse. **About CDK Stone** CDK Stone is the one to beat when it comes to providing total support to the stone industry. We are not only renowned for...


  • Melbourne, Australia Giide Full time

    Supportive working environment - Established processes and systems - Growth and development opportunity Our client is currently looking for a **Storeperson/ Sparepart person** on a full-time basis to join their team at their Campbellfield site. Our client is a national manufacturer of heavy vehicles and equipment, specialising in components for compactor...


  • Melbourne, Victoria, Australia Carpenters Body Works Full time

    We are seeking a Spare Parts Interpreter to join our team.Top wages will be offered to successful candidates who are results and quality driven.If you are hardworking, motivated, seeking a career and not just a job and would like to move forward with an industry leader please apply.Previous experience in ordering & recording automotive parts is...


  • Melbourne, Victoria, Australia Fork Force Australia Pty Ltd Full time $60,000 - $80,000 per year

    Senior Spare Parts InterpreterFull-time Permanent EmploymentDandenong VICThe Senior Spare Parts Interpreter's primary role is to generate parts sales to internal and external customers whilst maintaining good customer relationships and mentoring other team members. Additionally, the role involves responding to customer enquiries and interpreting the customer...


  • Melbourne, Victoria, Australia Chris Body Builders Full time $60,000 - $80,000 per year

    Are you looking to get off the tools? This newly created role provides entry into Heavy Vehicle Componentry with an opportunity for career growth and progression.Reporting to the Spare Parts Manager, this role requires you to be responsible for customer liaison and interpretation of part requirements for heavy tipping equipment.About usChris's Body Builders...