Parent Mentor – Parent Pathways

The Sarina Russo Group in the last 46 years is dedicated to empowering people and communities through innovative education and employment solutions. We strive to inspire personal growth and career success by providing tailored support, fostering inclusive and diverse opportunities, and championing lifelong learning.  Our commitment is to create pathways that lead to meaningful employment, enhance workforce skills and drive positive change in the communities we serve.

Parent Pathways is a voluntary government program to support parents/carers with children under six to take part in a pre-employment service.  We are seeking a compassionate and dedicated Parent/Carer Mentor to join our team on a full time basis working from our Bundaberg site. 

The ideal candidate will have lived experience in parenting and a passion for supporting other parents and families. As a mentor, you will work one-on-one with parents, facilitating workshops, and creating a welcoming environment for learning and growth through the support programs offered.

Responsibilities include:

• Provide individualised mentorship to parents, offering support and guidance on various parenting challenges.
• Assist parents/carers to overcome barriers and empower them with the skills to achieve their individual employment and/or educational goals.
• Facilitate workshops and group sessions on topics relevant to parent challenges.
• Develop and implement engaging educational materials and resources.
• Foster a safe and supportive environment for parents to share experiences and learn from one another.
• Collaborate with community organisations and resources to enhance program offerings.
• Monitor and evaluate program effectiveness, providing feedback for continuous improvement.

The Person:

• Personal lived experience in parenting or family support, along with relevant professional experience (Employment service experience highly regarded).
• Strong interpersonal and communication skills, with the ability to connect with diverse families.
• Empathy, patience, and a genuine desire to help others, particularly parents.
• Ability to work independently and as part of a team.
• Familiarity with community resources and support systems is a plus.
• Able to meet targets while maintaining high standards of customer service.
• Understanding and respect for diverse backgrounds and perspectives, promoting inclusivity.
• Precision in documentation and case management to ensure accuracy and compliance.
• Proficient in Technology.
• Current Working with Children Check or willing to obtain one
• Completed or working towards a Certificate III or above in a related course in Society and Culture, Health or Education; or
• Tertiary level qualifications related to education, training, social services, counselling, case management, psychology, community services, careers guidance  (If you do not  currently meet these qualification requirements, you must be willing to commence a Certificate IV in Employment Services as a condition of employment with financial assistance available.)

On Offer:

• Succession planning for a real career
• Ongoing training and development
• 5 weeks annual leave (qualifying period applies)
• Ability to work within an organisation that fosters entrepreneurial thinkers

At Sarina Russo Job Access we are committed to an inclusive workplace that embraces and promotes diversity. We value, respect and seek to leverage the unique contributions of people with diverse backgrounds, experiences and perspectives. We also offer flexible working arrangements to ensure our workforce is representative of the communities that we serve. If you need an adjustment to participate in the recruitment process please contact our team at

To apply for this role please go to our

You will be required to complete a police check should you be successful in being appointed to our organisation.  To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand. Only shortlisted applicants will be contacted.