IT Systems Administrator

2 days ago

Sydney, New South Wales, Australia General Pants Co. Full time $80,000 - $120,000 per year

We are seeking an experienced IT Systems Administrator to take ownership of Alquemie Group's IT infrastructure and systems. In this pivotal role, you'll ensure our platforms are secure, reliable, and optimised, while acting as the go-to escalation point for complex technical issues. With a focus on preventing outages, driving continuous improvement, and supporting the rollout of new technologies, you'll play a key role in strengthening our IT capability and enabling the business to achieve long-term growth.

Key Responsibilities

  • Act as an escalation point for complex ERP, database, and network issues.
  • Ensure incidents are logged, managed, and resolved in line with SLAs.
  • Maintain clear IT support documentation and processes across the business.
  • Monitor systems to prevent outages, manage backups, and oversee disaster recovery readiness.
  • Administer cloud platforms, software upgrades, and system patching.
  • Drive IT security initiatives and manage asset compliance.
  • Lead IT elements of business projects, including new store openings and infrastructure rollouts.
  • Conduct capacity planning, provide technical recommendations, and support continuous improvement of IT systems.

Skills & Experience

  • Strong background in IT systems administration (Windows Server, Active Directory, networking, IIS).
  • Experience with Azure Active Directory, EndPoint Manager, and cloud platforms (Office 365, Shopify, MarketPlacer, Atlassian).
  • Skilled in managing infrastructure, capacity planning, monitoring, and disaster recovery.
  • Knowledge of IT security best practices, backups, and asset management.
  • Experience providing escalation support for ERP, database, and network issues.
  • Strong analytical and problem-solving abilities with a proactive approach.
  • Effective communicator with the ability to work collaboratively across teams and service providers.
  • Well-organised, detail-oriented, and able to balance day-to-day operations with project delivery.

About Us

At Alquemie Group, we believe in creating a supportive and inclusive environment that promotes and celebrates individuality and an entrepreneurial spirit.

  • YOU Days – extra day/s off that increase with each year of tenure
  • Birthday Day off – what better way to celebrate your birthday than an extra day of leave
  • Diverse career paths – it's over to you
  • Staff discount – between 20% - 50% across all Alquemie Group Brands
  • Training and development – we want you to grow and get the most out of your role

If you are looking for your next challenge, have the relevant experience and are excited about this opportunity - we want to hear from you. APPLY NOW.

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