Administration Officer

2 weeks ago

Woolloongabba, Queensland, Australia Queensland Health Full time $60,000 - $80,000 per year

Ward 4A Urology are looking for a Ward Administration Officer to join their supportive team. As the Ward Administration Officer, you will respond to general customer inquiries, provide timely and accurate information and assistance to clients and staff to facilitate service delivery within the Hospital setting. The Princess Alexandra Hospital provides world class health care to adults in Brisbane City's southern suburbs. We employ more than 6,000 staff and are one of Australia's leading academic and research health centres.

We are Metro South Health

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands and the Scenic Rim. We operate five major hospitals and a range of community, specialty and state-wide healthcare services. We are renowned for teaching and research excellence.

We are truly dedicated people who care about our community. We come to work to make a difference. We save lives, changes lives and make the world a better place. We overcome the many challenges that come our way by going above and beyond and achieve the best possible outcomes by working together. We are bold, innovative, collaborative, inspiring.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation and family responsibilities to apply.

We are committed to creating a diverse and inclusive workplace for our people and our community.

We are part of and proud of the community we serve. We are better together.

Join us at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.

About the Role

  • As the primary contact on the ward, assist and direct visitors by accessing patient information and providing an effective and courteous front counter service.
  • Respond to general reception enquiries on the ward by answering all incoming telephone calls and ensuring accurate transfer of messages and information to support patients and staff.
  • Contribute to patient flow efficiencies on the ward and throughout the hospital by liaising with a range of staff to coordinate appointments, resources and movement on behalf of patients.
  • Assist with patient discharges and transfers through timely coordination of all required paperwork, transport and updating of hospital information systems.

Find out about the role in more detail and how to apply in the attached Role Description.

Our values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.

As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.

You can find out more about why it's so great to work at Metro South here: ( ).

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