Welcome Officer
4 days ago
Introduction:
About ATSICHS Brisbane
ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way – supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.
ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).
See more at our website -
Description:
About the role
The Welcome Officer ensures smooth clinic flow by supporting clients through check-in, form completion, and general assistance while they wait for their appointments.
Duties
Greet clients and provide tea and coffee to clients in the waiting area.
Respond to client queries or concerns promptly.
Ensure accurate data entry into the system.
Provide relevant surveys and ensure they are returned.
Monitor client flow and provide updates to clinical staff.
Apply de-escalation techniques to manage client distress or conflict respectfully.
Culture
Enjoy working in an organisation that makes a difference in the community. Join our friendly and supportive Social Health team that will help you grow personally and professionally.
Benefits
- Starting salary of $60,197per annum (depending on qualifications and experience) + 12% Super + Not for Profit Salary Packaging (Increases your take home pay).
- Permanent Full Time position.
- Work for a leading Aboriginal and Torres Strait Islander, community-controlled organisation.
- Great opportunity to develop personally and professionally.
Skills and Experiences:
COVID-19 Requirement
Immunisation history showing you have received two doses of a Covid -19 vaccine is encouraged.
Required
- Previous experience in a customer service or reception role, preferably in a health or community setting.
- Basic computer literacy and ability to use client management systems.
- Excellent interpersonal and communication skills.
- Ability to remain calm and professional in a busy environment.
- Strong organisational skills and attention to detail.
- National Police Check.
- Evidence of working rights.
Preferred
- Experience working with Aboriginal and Torres Strait Islander communities.
- Certificate III in Business Administration, Health Services Assistance, or similar.
- Understanding of culturally appropriate service delivery.
- Knowledge of clinic operations or medical terminology.
- First Aid.
How to apply
If this sounds like you, please submit your application by following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received so do not delay in applying.
Only successful applicants will be contacted.
-
Planning Officer
2 weeks ago
Woolloongabba, Queensland, Australia Brisbane Catholic Education Full time $106,702 - $118,554 per yearCompany description: About Brisbane Catholic Education Brisbane Catholic Education (BCE) is a vibrant learning community within the Archdiocese, employing over 12,000 people across a diverse range of positions. As the largest provider of Catholic education in Queensland, BCE is dedicated to delivering high-quality education from Prep to Year 12. Through...
-
Administration Officer
1 week ago
Woolloongabba, Queensland, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time $64,730 - $97,100 per yearIntroduction:About ATSICHS BrisbaneATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way – supporting our people and...
-
Administration Officer
9 hours ago
Woolloongabba, Queensland, Australia ATSICHS Brisbane Full time $64,730 per yearAbout ATSICHS BrisbaneATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way – supporting our people and community in our...
-
IT Support Officer
4 days ago
Woolloongabba, Queensland, Australia AVADA Group Ltd Full time $60,000 - $90,000 per yearAbout UsAVADA Group Ltd is a leading provider of essential infrastructure services across Australia and New Zealand. Our group of companies, including AVADA Traffic, delivers traffic management, road safety, and civil solutions to government agencies and tier-one contractors across the infrastructure and maintenance sectors.With a strong growth trajectory,...
-
Administration Officer – Primary Health Care
4 days ago
Woolloongabba, Queensland, Australia ATSICHS Brisbane Full time $43,520 - $63,780 per yearAbout ATSICHS BrisbaneATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our...
-
Administration Officer – Primary Health Care
4 days ago
Woolloongabba, Queensland, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time $129,600 per yearIntroduction:About ATSICHS BrisbaneATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...
-
Medical Receptionist
7 days ago
Woolloongabba, Queensland, Australia Queensland Eye Institute Full time $45,000 - $65,000 per yearAbout the role We are seeking a highly organised and patient-focused Part Time Medical Receptionist to join our team at Queensland Eye Institute in Brisbane. This Part Time role will see you providing exceptional patient service and administrative support to our busy ophthalmology practice. This role will provide support at our practices in Woolloongabba...
-
Privacy Specialist
2 weeks ago
Woolloongabba, Queensland, Australia Hudson Full time $80,000 - $120,000 per yearLocation: South Brisbane + Work from Home flexibility Join a leading Queensland government agency as a Privacy Specialist, where you'll play a pivotal role in safeguarding sensitive information and ensuring compliance with privacy legislation. You will lead Privacy Impact Assessments (PIAs) for digital initiatives, interpret relevant laws, and support...
-
Fixed term Centre Administrator
5 days ago
Woolloongabba, Queensland, Australia Busy Bees Nurseries Full time $104,000 - $130,878 per yearFixed-Term Centre Administrator – Busy Bees at WoolloongabbaLocation: Woolloongabba, QLD Parental Leave Cover until 15 May 2026Hourly Rate: $30.93 (Support Worker Level 3.1)Be the Organisational Heart of Our Hive – Centre AdministratorAre you highly organised, people-focused, and passionate about supporting quality early childhood education?Busy Bees at...
-
Head of Formation and Engagement
4 days ago
Woolloongabba, Queensland, Australia Brisbane Catholic Education Full time $120,000 - $180,000 per yearCompany description: About Brisbane Catholic Education Brisbane Catholic Education (BCE) is a vibrant learning community within the Archdiocese, employing over 12,000 people across a diverse range of positions. As the largest provider of Catholic education in Queensland, BCE is dedicated to delivering high-quality education from Prep to Year 12. Through...
