Business Analysis Manager

About DBG Health
DBG Health is a leading Melbourne-based health, wellness, and beauty company with over 1,500 professionals dedicated to making wellbeing accessible to all. Our diverse portfolio, spanning Arrotex Pharmaceuticals, VidaCorp Consumer Brands, Independent Pharmacies of Australia Group, Axe Health Services and MyDNA reflects our commitment to affordable, innovative solutions. Guided by our values of Pioneering, Accountability, Collaboration, and Tenacity (our PACT), we foster a high-performing, values-led culture where people grow, support each other, and go above and beyond for our customers. At DBG, we are Defined by Good, because helping people feel better isn't just our purpose, it's our responsibility.

About The Role
Join DBG Health as our
Business Analysis Manager
, leading the enterprise BA function to ensure business needs are clearly understood, prioritised, and translated into impactful technology and process solutions.

You'll shape the frameworks and methodologies that guide business analysis across major transformation programs, including
ERP, HCM, CRM, AI, data,
and
digital platforms
. This role blends strategic leadership with hands-on delivery, partnering across business units and technology teams to drive clarity, alignment, and measurable value.

Role & Responsibilities

• Lead enterprise business analysis across major programs (ERP, HCM, CRM, AI, data, digital), ensuring alignment between business needs and technology solutions.
• Define and govern BA frameworks, standards, and tools for requirements management, process mapping, and traceability across the organisation.
• Partner with business and technology leaders to translate strategic objectives into clear, actionable requirements and drive value-focused outcomes.
• Champion stakeholder engagement, facilitating workshops and ensuring strong business ownership and accountability of deliverables.
• Develop and mentor a high-performing BA team, driving capability growth, resource planning, and continuous improvement.
• Assure quality and governance through benefits validation, compliance with PMO standards, and consistent documentation of business value.

Skills & Experience:

• 8+ years leading business analysis across large-scale technology transformations (ERP, CRM, HCM, data, or digital).
• Skilled in requirements elicitation, process mapping, and translating business objectives into actionable solutions.
• Proven ability to coach BA teams, facilitate workshops, and engage effectively with executives and stakeholders.
• Experienced with BA and collaboration tools (JIRA, Confluence, Azure DevOps, Miro, Visio) and familiar with enterprise ecosystems.
• Degree in Business, Information Systems, or related field, plus BA certification (CBAP/CCBA) and Agile/Scrum credentials.
• Experience in regulated industries (pharma, healthcare), service design or Lean methods, and change management (PROSCI or equivalent) is highly regarded.

Benefits & perks:
At DBG Health, we offer more than just a job - we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally. DBG Health is Defined by Good. Our purpose is to create a world where feeling better is a right, not a privilege. Millions of people rely on us for access to affordable products and services that make them feel better. This is more than just a goal. It's our responsibility.

• Exclusive discounts on our consumer health, wellness and beauty products - including MCo Beauty, E.L.F Cosmetics, Nude by Nature. Chemists Own and many more
• Free membership to 28 by Sam Wood - 28 by Sam Wood is an online program designed to help Aussies get fit at home and live happier, healthier lives. From guided workouts and expert-created meal plans to motivational resources, it's designed for people of all fitness levels.
• Generous parental leave scheme - ask us about it
• Access discounted private health insurance through Australian Unity, AIA Health of NIB
• We are a values-driven business fostering a supportive and friendly team culture
• Enjoy the ability to work autonomously, empowering you to drive your own success.
• Convenient head office location close to public transport, cafes and restaurants
• Opportunity to grow your career across all divisions within DBG Health - Arrotex Pharmaceuticals, VidaCorp Consumer Goods, Independent Pharmacies of Australia Group and Axe Health Services.
• Ability to purchase additional leave to provide opportunity for employees to spend more precious time with family, travelling or even study
• Explore the option of paying for your vehicle costs through novated leasing

DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal- opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.