Workers Compensation Client Account Manager

2 weeks ago

Melbourne, Victoria, Australia Steadfast Workplace Risk Pty Ltd Full time $90,000 - $120,000 per year

Workers Compensation Client Account Manager

Policy/Premium Adviser

About us

Steadfast Workplace Risk is a national consultancy and insurance broking business specialising in both traditional workers' compensation and self-insurance markets. Our clients are serviced nationally out of our offices in Sydney, Melbourne and Perth.

At Steadfast Workplace Risk, we provide valuable opportunities to build meaningful career paths, alongside some of the most knowledgeable people in the workers compensation industry.

Our objective is to support and advise our clients and brokers nationally on policy and premium, whilst assisting their injured workers in returning them home the same way, or better, than they arrived.

We are proud of our diverse mix of people and skills, working collaboratively for over 30 years to foster next generation thinking, systems and technologies to drive the people risk sector forward.

The Role

This is a full-time role based in Melbourne where you will utilise your existing workers compensation experience to support a portfolio of clients and/or brokers nationally.

The role will enhance your skillset to include all jurisdictions, extending your knowledge base to develop both professionally and personally in some of the following key areas of our business:

  • Relationship management
  • Presentation skills
  • Management of state/national broking programs
  • Claims management
  • Return to Work Co-Ordinator
  • Health & Wellbeing
  • Building Allied Health networks

The perfect candidate will:

  • be competent in workers compensation premium in the Victorian jurisdiction
  • have an understanding of workers compensation premium in jurisdictions outside of Victoria, favorable although not essential
  • have an understanding on how claims impact premium
  • be competent in managing client accounts and relationships
  • have exceptional verbal and written communications skills
  • be able to work autonomously and within a team
  • have an ability to multi-task, work to deadlines, with exceptional time management skills
  • be confident in Microsoft Office
  • have a high level of attention to detail on all tasks
  • the confidence to work across multiple IT platforms simultaneously

Why join the Steadfast Workplace Risk team?

Steadfast Workplace Risk is proud of our team culture and whilst we work hard, we have a lot of fun doing so.  It is important to us that our team know they're appreciated and part of how we show this includes offering:

  • A vibrant, collaborative team culture
  • Learning and development support
  • Involvement in strategic business planning and initiatives
  • Contribution to Annual Gym Membership
  • Travel insurance
  • Retailer discounts
  • Access to our Employee Assistance Program

If you would like the opportunity to join an energetic and innovative team, please send your resume to 

Please note, only successful applicants will be contacted.

Please no recruitment agencies.

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