Workers Consultant
7 days ago
WorkSafe is Victoria's workplace health and safety regulator. We are also the workplace injury insurer. Our job is to reduce workplace harm and improve outcomes for injured workers. This is our promise to the Victorian community and the reason we exist.
Workers Consultant
- $120,908 per annum plus 12% superannuation
- Full Time, fixed term to 6 November 2026
- Melbourne, Williams St (hybrid - 3 days in office)
About the opportunity
The Workers Consultant utilises their expertise and knowledge of the Workplace Injury Rehabilitation and Compensation Act and the Accident Compensation Act to assist workers who have lodged a conciliation request with the Accident Compensation Conciliation Service (ACCS) concerning a decision made by an agent, self-insurer or employer in relation to their worker's compensation claim. Reporting into the Senior Workers Consultant, this role will also be responsible for:
- Educating workers in relation to the conciliation process
- Consult and liaise with the workers legal representative (where applicable) during the dispute resolution process
- Analysing and evaluating documentation to identify a plausible argument in support of the worker's contention
- Liaise with ACCS, agent or self-insurer to identify and discuss issues and explore whether there is prospect of the worker achieving a negotiated resolution of the dispute prior to the conciliation conference.
- Attending conciliation conferences in the capacity of workers assistant
- Providing technical expertise to workers in relation to the compensation entitlement matters that are the subject of dispute
- Liaising with a variety of stakeholders on behalf of the worker to ensure that all relevant information is identified and collated during the dispute resolution process
- Planned regular travel may be required to regional areas throughout Victoria including Warrnambool, Traralgon, Wangaratta, Bendigo, Shepparton, Geelong, Morwell, Ballarat and Mildura to attend conciliation conferences.
Please ensure you review the Position Description here for additional information on accountabilities for this role.
About you
You will have a strong background and working knowledge of the Workplace Injury Rehabilitation and Compensation Act. You have excellent stakeholder management skills with the ability to negotiate across a diverse range of stakeholders. With strong attention to detail, the ability to prioritise conflicting priorities, you will also possess:
- Demonstrated experience in dispute/conflict resolution
- The ability to deal with high level emotional and conflict driven situations
- Exceptional communication, interpersonal, negotiation and presentation skills
- Ability to undertake effective research and analyse material
- Extensive technical knowledge of the Accident Compensation Act and relevant claims procedures and case law
Qualifications
- A tertiary qualification in a relevant field and/or extensive knowledge of the Workplace Injury Rehabilitation and Compensation Act and the Accident Compensation Act.
Working with us
At WorkSafe, our goal is for every employee to feel connected, safe, and valued within their team, for teams to feel appreciated in the workplace, and for WorkSafe to be respected in the community.
We believe that a diverse workforce is essential for delivering the best outcomes for the Victorian community. We strongly encourage applications from all individuals, including First Nations people, people with disabilities, those from diverse cultural and linguistic backgrounds, and individuals of all sexualities and genders.
What's next?
Applications close 11:00pm on Thursday 16 October 2025. Click the link to apply, and join us in making a difference to Victorian lives.
Only applications submitted via the WorkSafe Careers website will be considered.
Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process.
Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.
Due to the volume of applications received, individualised feedback will only be provided to candidates who progress to interview stage.
For further enquiries please contact Shay McLean via email
- 
					
					
 Melbourne, Victoria, Australia WorkSafe Victoria Full time $80,000 - $120,000 per yearWorkSafe is Victoria's workplace health and safety regulator. We are also the workplace injury insurer. Our job is to reduce workplace harm and improve outcomes for injured workers. This is our promise to the Victorian community and the reason we exist.Learning & Capability Consultant - Workers Compensation$109,901 per annum + 12% superannuationFull time,... 
- 
					Health & Wellbeing Consultant2 weeks ago 
 Melbourne, Victoria, Australia genU Full time $88,010 - $91,579 per yearLocation: Victoria - Sunshine & St AlbansEmployment Status: Full Time Permanent PositionSalary: TRP $88,010 - $91,479Not-for-Profit Benefits: Salary packaging options up to $15,900 per annum each FBT year, plus additional meals and entertainment benefits up to $2,649 p.aFull job details - Health and Wellbeing Consultant Job Details | genUJoin our... 
- 
					  Social Worker7 days ago 
 Melbourne, Victoria, Australia Liquid Personnel Full time $40,000 - $90,000 per yearJob Title: Social Worker - Children with Disabilities - BlackburnLocation: BlackburnPay Rate: £ 35/per hourLiquid Personnel are currently seeking a Social Worker to join Blackburn's Children with Disabilities team. As a Social Worker in the Children with Disabilities Team you will be:Working alongside their experienced Social Workers and Child Support... 
- 
					  Social Worker7 days ago 
 Melbourne, Victoria, Australia Liquid Personnel Full time $40,000 - $80,000 per yearJob Title: Social Worker – AMHPLocation: Doncaster Rate: Up to £40 per hourLiquid Personnel is currently recruiting experienced and Qualified Social Workers to join a busy Mental Health Team based in Doncaster. What will your responsibilities be?In this role you will provide high quality assessment and intervention to service users experiencing a wide... 
- 
					PowerPlatform Consultant5 days ago 
 Melbourne, Victoria, Australia Rapid Circle Full time $80,000 - $120,000 per yearAbout the roleMissionAs a Power Platform Consultant at Rapid Circle, you will be responsible for supporting business transformation initiatives by leveraging Microsoft solutions like off course PowerPlatform, but also SharePoint, Copilot Studio and others. You will work closely with stakeholders to understand their business challenges, gather requirements,... 
- 
					  Social Worker7 days ago 
 Melbourne, Victoria, Australia Liquid Personnel Full time $60,000 - $80,000 per yearJob Title: Social Worker - Adult SafeguardingLocation: Blackburn (Hybrid)Pay Rate: £30 per hourAbout the Role:Join Liquid Personnel as a Social Worker in the dynamic Adult Safeguarding Team in Blackburn, where your expertise will make a real difference in protecting vulnerable adults. This is your chance to thrive in a supportive environment that values... 
- 
					  Graduate Social Worker10 hours ago 
 Melbourne, Victoria, Australia Alfred Health Full time $60,000 - $90,000 per yearAlfred HealthAlfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.New Graduate Social Worker - Allied Health Entry Level ProgramGrade 1 Social Worker Yr... 
- 
					  Consultant Psychiatrist7 days ago 
 Melbourne, Victoria, Australia The Royal Children's Hospital Full time $104,000 - $130,878 per yearThe Hospital:The Royal Children's Hospital's (RCH) Vision is "A world where all kids thrive".RCH is a cornerstone member of the Melbourne Children's Campus, partnering with Murdoch Children's Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children's Hospital Foundation.RCH has cared for the children and young people... 
- 
					  Social Worker7 days ago 
 Melbourne, Victoria, Australia Liquid Personnel Full time $25,000 - $80,000 per yearAn exciting job role has recently become available in Doncaster. They are looking for a new member for their Older People Team. Benefits of the role:Free parking.Conveniently located near motorway links.Competitive pay rate: £32 per hourGeneric caseloadKey Responsibilities:Minimum 2 years post-qualified experience in Mental Capacity and Best... 
- 
					  Social Worker7 days ago 
 Melbourne, Victoria, Australia Liquid Personnel Full time $60,000 - $80,000 per yearJob Title: Social Worker - Integrated Discharge Team - Doncaster Location: Doncaster (Hybrid)Pay Rate: £32 per hourAbout the Role:Join the Integrated Discharge Team (IDT) in Doncaster as a Social Worker, where you will facilitate smooth transitions from hospital to home, ensuring comprehensive care and support for patients. If you are passionate about...