Participant Liaison Officer

5 days ago

Hawthorn VIC, Australia Scope Aust Full time $60,000 - $80,000 per year

About Scope

Scope's purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role

Scope has an exciting and unique opportunity for a Participant Liaison Officer to work within our Chief Employment Pathways Officer division.

This role will be responsible for the management of the portfolio of participants, including all aspects of their NDIS service funding. Liaising with the customer reference group (Chair) to link participants into the customer reference groups.

Your Key Focus

Reporting to the Client Success Manager, your role will focus on:

  • Development, quoting and implementation of participant plans that meet the participants needs and expectations.
  • Participate in planning and review meetings to assist the participant to achieve the correct funding to enhance their goals and required services.
  • Maintaining participant information, compliance requirements for consent and service agreement documentation across organisational management systems.

What We Look For

  • Demonstrated experience in managing the delivery of customer support plans within a disability framework
  • Sales and marketing experience desirable particularly in areas of enquiry management and/or engagement
  • NDIS scheme funding experience
  • Previous front-line experience, supporting people with disabilities
  • Experience with case management / working as a support coordinator within a SIL environment – highly desirable
  • High level of problem-solving skills and attention to detail.

PD - Participant Liaison Officer

We are committed to filling this role quickly, so while applications for this role will close on 24/10/2025 we will be reviewing applications as they come in and may interview suitable candidates prior to closing date. To avoid missing out apply now.

Scope as an Employer

At Scope, we 'Celebrate our people' by rewarding you with access to an exclusive benefits platform. You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It's one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights.

Scope (Aust) is a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose

If at any time you require us to adjust our recruitment process to meet your individual needs please email

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.

  • Registrar Liaison Officer

    1 week ago

    East Melbourne VIC, Australia The Royal Australian College of General Practitioners (RACGP) Full time $13,920 - $43,920 per year

    Education and TrainingGP Training WorkforceVIC OtherPart Time, Fixed Term8/10/2025Liaison opportunity for current GP Registrar of the RACGP$116, Super + ability to salary package up to $15,900 tax free for living expenses under the RACGP's health promotion charity statusPart time (0.1FTE), max term opportunity until July 2026Rural South East Victoria with...

  • Customer Liaison Officer

    1 week ago

    Deer Park VIC, Australia Australian Smile Group Full time $29,000 - $35,000 per year

    About Us :Australian Smile Group brings the best and most trusted mobile dental services directly to you. We provide the most trusted and affordable mobile dental care facilities right to your school, childcare facility or aged care facility. We are based in whole Victoria region.About the Role:Are you passionate about improving community health and...

  • Seasonal Worker Liaison Officer

    7 days ago

    Bairnsdale VIC, Australia MADEC Full time $40,000 - $60,000 per year

    Seasonal Worker Liaison OfficerPosted: 08/10/2025Closing Date: 31/10/2025Job Type: CasualLocation: BairnsdaleJob Category: Community Services and DevelopmentMADEC is an approved employer under the Pacific Australia Labour Mobility (PALM) Scheme, an initiative of the Australian Government. This program provides relief to people experiencing poverty and...

  • Solutions Engineer APAC

    1 day ago

    Hawthorn VIC, Australia Netcraft Full time $120,000 - $180,000 per year

    The CompanyNetcraft is the global leader in cybercrime detection and disruption. We're a trusted partner for three of the four largest companies in the world, twelve of the fifty largest banks, and 8 of the largest world governments. We've blocked almost 200 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks.Our...

  • Finance Officer Hawthorn

    2 days ago

    Hawthorn, Australia Access Health and Community Full time

    Part time Max Term 6-month 0.8 EFT to May 2025, Hawthorn - Not for profit with flexibility to work from home within school hours - Great fit for a fresh Graduate in Accounting/Finance **About Us** Access Health and Community, with a 150-year legacy of compassionate care, is on a mission to build healthier lives together. Our team of over 400 dedicated...

  • Customer Support Officer

    5 days ago

    North Melbourne VIC, Australia Clear Edge Full time $499,000 - $8,588,722 per year

    Position Title: Customer Support OfficerAn excellent opportunity is available for an experienced and driven Customer Support Officer to join a dynamic team within a fast-paced and customer-focused environment. This role is ideal for a professional who is ambitious, adaptable, detail-oriented and confident working with SAP or similar ERP systems.About the...

  • Education Quality Officer

    5 days ago

    Hawthorn, Victoria, Australia Swinburne University of Technology Full time $60,000 - $90,000 per year

    About the RoleThe Education Quality Officer plays a key role in supporting the coordination and implementation of Swinburne's Quality Assurance Framework. Reporting to the Associate Director, Education Quality, the role is responsible for managing a cyclical program of work that underpins academic quality assurance and continuous improvement across the...

  • Residential Care Officer

    1 week ago

    Hawthorn, Australia Trackway career Services Full time

    **Trackway Careers** is recruiting on behalf of our valued client for **two full-time Residential Care Officers** to join a respected residential care facility located in **Hawthorn, VIC**. These roles are ideal for compassionate, reliable, and experienced individuals who are ready to contribute to a high standard of resident care in a dynamic environment...

  • Administration/receptionist Highly Reputable

    2 weeks ago

    Hawthorn, Australia Engage Personnel Full time

    Hawthorn location - Work from home 1 day a week! Close to public transport! - Amazing team environment with a supportive culture - $70,000 - $80,000 + Super **The Firm** A fantastic opportunity for an Reception/ASIC Office Administration Officer with public practice experience to work with a highly reputable and passionate Accounting firm in Hawthorn. **The...

  • Sales and Partnership Officer

    7 days ago

    Hawthorn, Australia Inlogik Full time

    At Inlogik, we’re proud to be a global leader in Corporate Credit Card and Expense Management solutions, empowering businesses across 30+ countries. Our innovative products drive efficiency and transparency, making a real difference in how organisations manage their finances. Inlogik are looking for a Sales and Partnership Officer to achieve sales...