Manager Medical Workforce Unit

• Full time, ongoing role
• Parkville location, with hybrid working
• $155,000 - $165,000 base + salary packaging + super + 5 weeks annual leave

The Peter MacCallum Cancer Centre (Peter Mac) is a Victorian public health service and a world-leading comprehensive cancer centre seeking to excel across all spheres of clinical care, research and education. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, compassion and excellence, and providing the best possible cancer care for our patients.

About the team

The People and Culture team at Peter Mac includes P&C Operations, Employee Relations and Business Partnerships, Occupational Health and Safety, Wellbeing, People Systems, Medical Workforce, Employee Experience and Payroll.  We offer an inclusive, collaborative working environment where diverse voices are celebrated and all perspectives are valued.

About the role

As the Manager Medical Workforce Unit, you will be responsible for providing strategic and operational services supporting the employment life cycle of medical staff and their workforce needs at Peter Mac, which supports our organisational goal for the world's best cancer care workforce. You'll work collaboratively with leaders across our organisation to understand their needs, and through effective workforce strategies, deliver tangible outcomes in line with our priorities and accountabilities.

Key responsibilities will see you:

• Ensure timely administration of medical staff employment processes, including recruitment, induction, and ongoing management.
• Collaborate with senior management to develop recruitment strategies that meet workforce needs.
• Analyse workforce data to provide insights on staffing and capacity issues, including monitoring vacancy rates and overtime usage.
• Maintain effective rostering and allocation of medical staff across clinical areas, aiming to optimize workforce mix and reduce overtime.
• Prepare and manage budgets related to medical workforce costs.
• Foster team development through performance goal setting, coaching, and monitoring outcomes.
• Participate in strategic projects and ensure compliance with health service standards and quality improvement initiatives.

This is a fantastic opportunity for an experienced medical workforce professional to join a purpose-driven organisation and enjoy a wide range of staff benefits

About you

You will be someone with excellent communication and interpersonal skills, who is able to build strong working relationships with a wide range of stakeholders.  You'll be innovative and self-directed, and able to plan, organise and delegate effectively.

You'll bring with you:

• Relevant tertiary qualifications in Human Resources or equivalent
• Demonstrated experience in managing a medical workforce portfolio, providing effective advice and practice, including managing and rostering medical staff
• An understanding of business principles, continuous improvement and key organisational performance indicators
• The ability to manage, negotiate and influence employment/industrial matters in a complex environment
• Significant experience engaging and influencing senior stakeholders
• Proficient use of systems, data and reporting

Our benefits

We offer a range of benefits which support our people both personally and professionally, including:

• Up to $11,660 in salary packaging to increase your take home pay
• Discounted health insurance and eye care
• A comprehensive health and wellbeing program
• Public transport options at our doorstep and end of trip facilities for cyclists
• Onsite eateries and coffee shops and inviting rooftop garden spaces
• Pathways for professional development and new career opportunities
• Five weeks annual leave (pro-rata), 17.5% leave loading & purchased leave options
• Flexible, hybrid working practices

Inclusion and belonging

Peter Mac celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community.  We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander.  We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles.

Join us

If you feel this role is right for you we warmly invite you to apply, and encourage your early application.  All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC).  Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, you are welcome to reach out to the contact person listed.  We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

For a confidential discussion about this role, please contact Marco De Marte, Director People and Culture on

Application closing date: 17 September 2025

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Position Summary
The Medical Workforce Unit is responsible for providing strategic and operational service, supporting the employment of medical staff and the medical workforce needs of Peter Mac. Specifically, it provides administrative management support to the CMO, Clinical Directors, Department and Unit Heads in the recruitment of all medical staff and in ongoing employment and rostering management of medical staff at Peter Mac. Enterprise Agreement

Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement

Classification or Salary Range

HS5 + Neg. Over award

Immunisation Risk Category
Immunisation Category C Key Relationships

Internal 

• Medical Staff, People and Culture, Admin Leads, Payroll and  Finance 
• Chief Medical Officer 
• Clinical Directors and Medical Unit Heads/Team Leaders Chair SMS 
• Operations Directors 
• Senior Medical Staff,  Junior Medical Staff and Supervisors of Training 
• Clinic and waiting list coordinators. 

External 

• Other Health organisations, DHHS, AHPRA, Postgraduate Medical Council of Victoria, Universities,  
• Medical Workforce Unit, Royal Melbourne Hospital, and other external rotations. 
• Medical Colleges  

Education
Bachelor of Human Resource Management Skills

Essential Requirements  

• Highly developed planning, project management and organisation skills with a demonstrated record of accomplishment and success in the health care sector. 
• Expert knowledge and understanding and of medical workforce issues in Australia and overseas 
• Demonstrated strategic thinking skills and ability to work autonomously to develop and implement programs using continuous improvement methodology in a healthcare setting 
• Highly developed analytical skills and demonstrated ability to use data to inform process and strategy 
• Demonstrated ability to work as an effective member of a senior management team 
• Demonstrated experience and understanding of Medical Workforce management ideally within a Public Health setting 

Desirable Requirements  

• Tertiary qualification in HR, Business Management, or a health discipline.  
• Previous experience with managing and rostering medical staff is highly desirable 

Attributes 

• Professional competence  
• Proven working style that is flexible, positive and collaborative 
• Excellent leadership and interpersonal skills 
• Strong leadership and management capabilities and achievements 
• Can do and flexible approach 
• Proven ability to handle complex and competing tasks and negotiate effectively 
• Professional manner in dealing with managers and medical staff 

Certifications, Licenses & Registrations
Key Accountabilities

Key Accountabilities  
Demonstrated by / Key Performance Indicators

1. Operational Management 

• Operational oversight of the employment of junior medical staff and work with the members of the People and Culture team to ensure the timely administration of variations and contracts relating to the employment of JMOs. 
• In conjunction with the Chief Medical Officer (CMO) and Director People and Culture develop strategic recruitment objectives to meet the workforce capacity requirements of our medical stakeholders 
• Ensure that the selection and recruitment processes adhere to the Peter Mac procedures; are aligned to the professional and practice frameworks and are consistent with best practice People and Culture processes 
• Ensure that frameworks and processes are in place to appropriately induct employees into the organisation 
• Analyse Workforce data to ensure the provision of professional support and advice to medical stakeholders on workforce and capacity issues. This includes monitoring vacancy rates, casual and overtime usage to ensure appropriately experienced, qualified and skilled medical staff. 
• Establish and maintain appropriate tools to collate and allocate the medical workforce to the various areas across the clinical year, including identification of keys dates for the recruitment process, annual year planners and individual year rosters 
• Continually work to maximise the most effective mix of workforce in terms of permanent, fixed term and casual staff while working towards reducing the amount of rostered overtime where possible 
• Work with relevant parties to improve accuracy of new starter and variation paperwork and minimise payroll issues for employees 
• Work with Clinical Directors and others as relevant in preparing budgets and developing workforce management strategies that align with organisational objectives 
• Prepare, administer, control and monitor HMO budget preparation process and management of the cost centre 
• Develop the workforce budgeted overview for the appropriate cost centres managers to oversee and manage to ensure their staff meet budget targets

2. Leadership 

• Develop your team – help team members set performance goals, and then track results and evaluate performance effectiveness 
• Provide coaching – engage with team members in developing and committing to their plan that targets specific behaviours, skills or knowledge needed to ensure performance improvement 
• Work with your team to assume joint responsibility for monitoring and evaluating activity and develop strategies to improve team outcomes 
• Inspire others by motivating them towards higher levels of performance that are aligned with Peter Mac's vision and values 
• Demonstrate emotional awareness by establishing and sustaining trusting relationships in a complex hospital environment 
• Provide staff with clear boundaries, expectations, support and follow-up
• Develop and maintain quality stakeholder relationships to ensure the Workforce planning and recruitment of medical staff is aligned with workforce analysis and stakeholder feedback 

Key Accountabilities (Contd..)

• Participate in a range of communication forums to maximise opportunities to obtain service feedback, ascertain stakeholder needs and implement system improvements in a timely manner. 
• Work with People and Culture team to ensure consistency of processes across the employment spectrum. 
• Establish an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines and ensuring staffing levels and skill mix is maintained across the continuum.

3. Other responsibilities 

• In conjunction with the Director, People and Culture participate in strategic recruitment and workforce projects 
• Participate in any other projects, as reasonably required, by the Hospital Executive  
• Have a good working knowledge of the National Safety and Quality Health Service Standards, pursue opportunities for quality improvement, and actively contribute to the accreditation process where required 
• Participate in promotional events to enhance recruitment opportunities for Peter Mac 

4. Key Performance Indicators 

Key performance measures guide how performance will be measured for success in this role. These will be set with you as part of your Performance Development plan.  KPI measurements may include but are not limited to: 

• Maximise the supply of medical workforce to meet service demands 
• Client satisfaction 
• Recruitment volumes 
• Recruitment processing turnaround times 
• Ensure that 100% of complaints are recorded, acknowledged and followed up in a timely manner 
• Ensure that meetings are conducted on a regular basis with medical stakeholders so feedback can be received and strategies implemented to address 
• 100% compliance with credentialing requirements 
• Timely publication of accurate rosters to metrics KPI metrics for rostering 
• Escalation of late timesheet submission for medical staff 
• Management of leave liabilities 
• Staff rostered to cover all critical shifts 
• Manage rostering to ensure effective and safe rostering, within budget and targets set including reducing the amount of rostered overtime used where possible 
• Processing of CME Claims within mandated timeframes. 

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For further information about this opportunity, click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.

Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.

WHY WORK FOR PETER MAC

• Peter Mac offer a range of benefits which support our people both personally and professionally.
• Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
• We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.

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