Melbourne Cup Carnival

2 weeks ago

Melbourne, Victoria, Australia Atlantic Group Hospitality Full time $60,000 - $80,000 per year

Me l b o u r n e  C u p  C a r n i v a l

The countdown to Cup Week is on - and we want YOU on the [A] Team

Atlantic Group is gearing up for another iconic Melbourne Cup Carnival at Flemington, and this year's four-day track celebration is set to be our biggest and boldest yet.

We're on the hunt for vibrant, energetic legends to join us in delivering next-level hospitality across four unforgettable race days. Think fast-paced fun, show-stopping service, and front-row seats to all the Spring Racing action (plus a whole lot of behind-the-scenes magic).

Ready to saddle up? Let's make Cup Week unforgettable - together.

About the role

We are looking for enthusiastic Food & Beverage Attendants to join the [A] Team for this prestigious event.

As a Food & Beverage Attendant at the Melbourne Cup Carnival, you will be responsible for overseeing and running various client function rooms within a dedicated facility. Your primary focus will be on ensuring the seamless execution of hospitality services for our valued clients.

Key Responsibilities:

  • Work collaboratively with all team members to maximize customer satisfaction.
  • Ensure bars are set up and packed down according to bar operations procedure.
  • Ensure you follow the appropriate standard operating procedures (sop's) and sequence of service procedures in the execution of your duties.
  • Ensure that your section/s are correctly setup, and that items and/or products are of high standard and in good condition as required, i.e., cutlery, crockery, napkins, glassware, etc.
  • Maintain communication with the manager on duty so that information regarding special requests or customer feedback can be effectively actioned.
  • Serving guests food and beverage.
  • Meet and greet customers.
  • Picking up glasses; removing food plates; setting and/or wiping down tables; and cleaning and tidying of associated areas.
  • General assistance to food and beverage attendants of a higher grade.
  • Supplying, dispensing, or mixing of liquor.
  • Monitor the dining floor to ensure all customers' needs are being acknowledged and attended to in an efficient and friendly manner.

The successful applicants will need to have the following:

  • Previous experience in food and beverage service, particularly in events or hospitality
  • A passion for delivering outstanding customer service
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • A positive attitude and a strong work ethic
  • Flexibility to work evenings, weekends, and public holidays
  • A current RSA certificate is essential

If you have what it takes to join the [A] team; apply with your Cover Letter & CV

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