Workplace Experience Coordinator

2 weeks ago

Sydney, New South Wales, Australia QIC Limited Full time $60,000 - $80,000 per year

Deliver 5-star service in a modern, upscale office environment with harbour views – Sydney CBD

We're seeking a polished, professional, and proactive Receptionist/Workplace Experience Coordinator to join our high performing team in Sydney on a 6-month contract. Our office is modern and stylish, equipped with a café quality coffee machine, fresh fruit for staff and premium foyer meeting spaces. We pride ourselves on our exceptional culture and commitment to delivering a 5-star experience to every guest and team member.

About the Role

As the first point of contact for our clients, visitors, and executives, you'll be the face of our organisation. You'll ensure a seamless guest experience while supporting the smooth day-to-day running of our office. This role is perfect for someone who thrives in a professional front-of-house environment and enjoys working in a fast-paced, collaborative setting.

Hours of Work

  • Standard hours: Monday to Friday, 10:00am – 6:00pm
    Occasional evening events – flexibility to adjust hours when required.

Key Responsibilities

  • Deliver an exceptional 5-star guest experience for all visitors and clients.
  • Manage the front desk, greet guests warmly, and maintain a professional foyer environment.
  • Liaise daily with Divisional Coordinators, Executive Assistants, and Executives to coordinate schedules and priorities.
  • Manage meeting room bookings, catering requests, invoices and audio-visual setup.
  • Provide ad hoc administration support to teams across the business.
  • Operate MS Teams and MS Office to assist with scheduling, document preparation, and virtual meetings.
    Handle phone calls with a polished and professional manner, ensuring enquiries are directed promptly and appropriately.

About You

  • Previous experience in front-office reception or guest services within a medium to large organisation.
  • Proven ability to deliver premium guest experiences in a professional environment.
  • Confident with MS Teams and the Microsoft Office suite.
  • Strong communication skills, both written and verbal, with exceptional attention to detail.
  • Highly organised, proactive, and able to multitask in a busy environment.
  • Immaculate personal presentation and professional demeanour.
    Flexible and adaptable to support occasional evening events and changing priorities.

If you're a confident, customer-focused professional with a passion for creating exceptional guest experiences, we'd love to hear from you. Apply now and bring your professionalism, energy and attention to detail to our team.

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