Senior Business Analyst

Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is one of the state's fastest growing cities and one of the oldest provincial cities.

Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:

'Ipswich, a city of opportunity for all. Join us.'

We have a workplace culture built on our values of safty and wellbeing, communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.

About the role

Join our ElevateAWM project team as Senior Business Analyst and support the successful delivery of digital technology solutions with a strong focus on Asset and Works Management Systems (AWM/EAM).

You will collaborate with stakeholders to define complex business requirements ensuring solutions deliver measurable business value and provide ad hoc support to the Workplace Health and Safety project.

Some of your key responsibilities will be:

• Lead and deliver the planning, elicitation, validation, and management of business requirements
• Provide specialised advice while collaborating with internal customers to understand business needs, identify opportunities, and translate them into actionable system requirements
• Conduct complex business and systems process analysis, mapping current and future states to support solution design and implementation
• Identify issues, risks, and benefits of existing and proposed solutions, providing clear analysis of business impacts and value
• Undertake business readiness and change management activities to ensure smooth adoption of new systems and processes
• Collaborate and maintain strong partnerships with project teams and vendors to understand and support the design, configuration, testing, implementation and continuous improvement of business systems

View the position description for more details about the role.

About you

To be successful in this role you will have:

• Demonstrated experience in delivering projects that deliver assets and works management into an existing ERP
• 7-10 years of demonstrated experience working in a Business Analyst role, ideally in a dynamic, political environment
• Substantial experience working collaboratively to achieve desired customer outcomes and strong communication and stakeholder engagement skills
• Highly effective planning, elicitation, and management of business requirements skills including an understanding of agile/adaptive delivery methods
• Project management experience, with involvement in delivering major system implementations

About the benefits

This is a fixed-term full time position until December 2026, with a salary commencing at $121,909 plus 12.5% superannuation.

• Positive workplace culture: Be part of a team that values positivity, inclusivity and a supportive environment where everyone can thrive
• Work/Life balance: Enjoy a supportive approach to work/life balance to maintain your well-being while fulfilling your work ambitions
• Diversity and inclusion: Work with a diverse workforce where different ideas and perspectives lead to innovation and better decision making
• Learning and development: Experience ongoing learning, development and career opportunities to enhance your skills, expertise and knowledge of industry trends
• Health and well-being: Access to discounted gym memberships, employee assistance program and special events supporting your physical and mental health
• Leave options: Annual leave with 17.5% leave loading, cultural leave and other leave options
• Salary packaging: Tailor a variety of salary packaging options to your needs such as financial advice, income protection insurance, professional memberships, novated leases and more

Join us

If you share our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.

Please apply online and submit:

• A cover letter of no more than 2 pages describing how your skills and experience will assist in meeting the requirements of this role
• A resume of no more than 4 pages including current licences/tickets/qualifications/certificates/visa that you hold

Closing date: 29 October 2025

Please direct any related questions to

Pre Employment Screening: Successful applicants must agree to provide information for pre employment screening including referee checks, validation of eligibility to work in Australia, criminal history check and may include health assessments, validation of qualifications and licences and other screening checks.

Ipswich City Council is an Equal Employment Opportunity employer: We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation, or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence.