Project Support/Administration

We are seeking a highly motivated Project Support to join our dynamic and growing Professional Services team. As a pivotal member, you will report to a Team Leader and play a critical role in enabling MYP to positively change the lives of people by giving them back time, control, and choice. You will achieve this by providing essential support and administrative assistance to our Project Manager.

The Job

• This role is suited for individuals with previous experience in administrative support, especially those who have assisted with the implementation of processes, new systems, or workflows.
• This is a hybrid role with 2 work-from-home days and 3 days in our South Brisbane office.

Who is MYP?

We're committed to creating an environment where our vision and values drive everything we do.  At the core of this is our determination to consistently provide the highest quality, cutting-edge solutions to our subscribers.  We exist to deliver community-focused, innovative community software.  Our unique platform provides a complete solution for the Community, Disability, NDIS, and Education sectors. You'll help these organisations deliver services to their participants, clients, and communities with ever-increasing scale, efficiency, effectiveness, and flexibility.

Key Responsibilities

• Support Professional Services: Assist with administrative tasks related to implementation and project management.
• Coordinate Implementation: Help manage software implementation activities using various tools and systems.
• Manage Milestones: Work with stakeholders to track and achieve implementation milestones.
• Drive Timeline: Assist in keeping the project on schedule through effective communication and priority tracking.
• Improve Processes: Contribute to developing better policies, processes, and procedures.
• Build Relationships: Foster effective relationships with sales, training, client success, and development teams.
• Adapt and Flex: Quickly adapt to changes and help set priorities for all stakeholders.
• Organise and Communicate: Maintain accurate records and communicate effectively with team members and management.
• Document Accurately: Ensure processes and data are documented thoroughly.

Key Skills and Requirements

• Strong experience in providing administrative support within a project or implementation environment.
• Ability to work under pressure and multi-task across many initiatives.
• Excellent communication, collaboration, and interpersonal skills.
• Strong analytical and problem-solving skills.
• Strong stakeholder engagement and time management skills.
• A proactive, solution-oriented attitude with a willingness to contribute to continuous improvement and client success.

The Benefits

Some of the perks of working with us include:

• Work with software and organisations that make a difference (sense of purpose)
• Hybrid work from home arrangements (face to face collaboration is important to us)
• Birthday leave (who wants to work on their birthday?)
• Volunteer leave (give back to the community we support)
• Casual dress code (it's important to be comfortable)
• Opportunities for professional development and growth (because we want you to be the best you can be)
• Team lunches (burgers anyone?)
• Professional Time (Friday afternoon to work on yourself)

About you

As the Project Support you will be coming into a growth created role, in a high-performing, high-growth team and business. You will have the opportunity to make an immediate impact in driving purpose-led support outcomes in for-purpose organisations across healthcare, disability services, aged care, community, and education. As a high-growth role, you will have the scope to build on existing best practices and have a meaningful impact on the team, business, customer, and your own career.

If you are passionate about training and working with organisations to drive impactful change within the NDIA sector and possess the required skills and experience, please apply now.

Join us in making a difference in the lives of individuals with disabilities through technology-driven solutions

Feel free to contact Tamar Bostock,  with any questions.

Excellence | Transparency | Accountability | Value | Teamwork | Life-Balance