MineStar Site Manager

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Description:

At Caterpillar, we value our people and are committed to providing challenging and fulfilling careers. Joining the Caterpillar technology team opens the door to opportunities that are not traditionally available in the mining sector. Caterpillar has an established reputation in the mining sector as we work along side our partners to support and continuously improve our products and services.

We are seeking motivated and versatile individuals to join our team, working with a Caterpillar Dealer and their customer at their remote mine site in Indonesia. This role provides the opportunity to join a complex but interesting project with one of our key customers. Autonomy is a sophisticated investment, and the customers that use it are equally cutting-edge.

With a global company like Caterpillar, there are international opportunities available. MineStar Fleet and Command for Underground is utilized in two different continents and has support facilities all over the world. Training and operational experience is enriched by global site visits and international collaboration.

The Position:

The role of the Technology Site Manager is to be the Primary Contact at their assigned mine site for all MineStar productivity and safety activities. This key leadership position partners with the dealer and customer to ensure optimal product performance which supports high operational output for the customer. This role will be supporting the MineStar for Underground products (system operations and management processes).

Key accountabilities for this role will include:

• Leading a team of highly skilled site-based employees.
• Maintaining key site performance metrics including MineStar technology availability, production metrics, operating cost per tonne, MineStar fleet productivity and safety.
• Partnering with the MineStar for Underground Product Support team to report any suspected product defects, collect MineStar troubleshooting data, and define interim corrective actions.
• Developing the correct new products and services to meet the customer current and future needs at a job site.
• Developing, prioritizing, and implementing strategies to address customer needs as well as ensuring dealer servicing and support practices align with recovery strategy.
• Advising on strategic direction for proper equipment selection, product problem management, and equipment management activities.

Location: This is a Fly in Fly out role for a customer in Indonesia, the commencing roster is 2 weeks on site / 1 week off / 3 weeks remote from Caterpillar Australia offices. The roster is subject to change to meet the operational requirements.

The successful candidate must be able to meet the requirements for a KTAS Visa for Indonesia.

To be successful in this role, you will require the following attributes:

• University degree in Mining Engineering or related field
• Experience with CAT MineStar Technology an advantage
• Relevant experience in technology or mining fields
• Customer Focus skills: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Consulting skills: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
• Effective Communication skills: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate
• Problem Solving skills: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Relationship Management skills: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Additional Information:

Caterpillar of Australia is not currently hiring individuals for this position who now or in future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of Australia which can be found through our employment website

Your road to success begins with a Caterpillar career. By joining the Caterpillar team, you'll discover that working for a global leader creates endless opportunities for you.

Posting Dates:

August 28, September 18, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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