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Local Service Manager

2 weeks ago


Rockhampton, Queensland, Australia Blue Care Full time $119,000 per year

Local Service Manager | Family Intervention Service (Rockhampton, Gladstone, Emerald and Mackay) based in Rockhampton.

  • Employment Term: Permanent, Full-time position (76 hours per fortnight)

  • Location: Rockhampton

  • Remuneration: $119, Super + Not for Profit Salary Packaging + Penalties & Allowances

Make a meaningful difference with UnitingCare

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people's lives.

As a Local Service Manager you'll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let's make a meaningful difference, together

Your part in our UnitingCare team

We are seeking a Local Service Manager to lead and manage all aspects of the Family Intervention Services (FIS) in Rockhampton, Gladstone, Emerald and Mackay. The position is based in Rockhampton and will report directly to the Statewide Manager, Family Protection.

In this role you will:

  • provide practice guidance and leadership of services for vulnerable children, young people and families within the Family Intervention Service (FIS) program, with emphasis on the effective supervision of staff to ensure the delivery of high quality, best practice service delivery

  • manage the program within budget and in consultation with the State-Wide Manager, contribute to the budget planning cycle with specified accountability requirements

What makes a difference for us?

The successful candidate will ideally present with the following:

  • Lesser formal qualifications with acquisition of considerable skills and extensive and diverse relevant experience to an equivalent standard.

  • Significant experience in providing services to children and families

  • Tertiary qualification in a relevant field (e.g. Social Work, Psychology or Social Science)

  • Demonstrated experience in leading a team to achieve service performance outcomes together with an ability to provide quality supervision and training.
  • Demonstrated ability to develop and maintain collaborative partnerships with internal and external stakeholders
  • Current drivers' licence.
  • A current Blue Card or willingness to make an application for one
  • Must also be willing to undergo a personal history checks under the provision of the Child Protection Act 1999 in relation to Licensing of Care Services

What makes a difference for you?

  • Flexible work arrangements to support work-life balance
  • NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link:

Salary Packaging Explained
- A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
- 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
- Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
- Career development opportunities to challenge yourself, grow and make a meaningful difference
- A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We'd love you to be part of our UnitingCare family

Joining our FaDS, team, you'll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we're a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

  • provide welcoming, safe and nurturing services for children
  • implement measures to prevent child abuse and neglect within our services
  • appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.